Short Term Insurance Quality Auditor

4 days ago


Centurion, Gauteng, South Africa iMasFinance Full time

iMasFinance is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our short-term insurance services.

Key Responsibilities
  • Guide and support short-term insurance employees in their professional development.
  • Conduct quality audits to identify and address potential risks and deficiencies.
  • Provide regular feedback to employees and line management on call performances.
  • Test and validate our systems to ensure they meet regulatory standards.
  • Ensure compliance with relevant laws, regulations, and company policies.
  • Work closely with line management to identify and implement process improvements.
  • Cultivate a culture of excellence within the short-term insurance team.
  • Analyze data to identify trends and areas for improvement.
  • Presentation of findings and recommendations to stakeholders.


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