Distinguished Cloud Solutions Architect

1 month ago

Cape Town, Western Cape, South Africa Logicalis Full time

Overview

Logicalis is a global solution provider delivering digital enablement services to customers across various industries.

We are seeking a Distinguished Cloud Solutions Architect to join our team and contribute to the smooth running of our enterprise cloud, managed private clouds, and internal cloud environments.

The successful candidate will be responsible for maintaining server, storage, network, and hypervisor availability at the highest level by performing routine maintenance, testing failover, and implementing best practices.

About the Role

  • Maintain service availability for customers through routine maintenance, failover testing, and implementing best practices.
  • Perform project-related duties regarding new and changing infrastructure deployments as required.
  • Regularly update customers on progress of incidents, problems, and changes via telephone and email.
  • Update Logicalis ticketing system Service Now / Autotask with quality notes detailing progress and actions completed on open incidents, problems, and change requests.
  • Complete customer Change Requests, including impact and risk analysis, implementing out of hours where required.
  • Provide technical consultancy to all other areas of the business to ensure the integrity, performance, and support of new opportunities that involve Platform and Compute Support.
  • Assist in high-impact, high-urgency incidents where prompt resolution and root cause analysis are required.
  • Contribute to process improvements and occasionally lead small project teams.
  • Provide informal guidance to less experienced engineers and work with minimal supervision.

Requirements

  • Graduate or qualified by experience with ideal certifications such as Microsoft Azure Administrator Associate, VMware VCP – VCP-DCV 6.x, 7.x, 8.x, Huawei Storage HCIA, HCIP, and more.
  • Experience working on VMware vSphere 6.x – 8.x, Microsoft Hyper-V, enterprise storage, SAN Fabric Switches, server hardware support, Azure IAAS, and more.
  • A structured and organised approach to complex problem determination and solving.
  • Ability to work in a very busy and highly pressurised environment and deal with high impact, high profile incidents, problems, and changes.
  • Numerate and literate with an eye for detail.
  • Light motor vehicle driving licence (Code B) and own reliable transport.

Estimated Salary: $120,000 - $150,000 per year

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