Fraud Prevention Specialist
2 weeks ago
Isilumko Staffing is seeking a highly skilled Fraud Administrator to join our team. As a Fraud Administrator, you will play a critical role in safeguarding our organization and our clients against fraudulent activities.
Key Responsibilities:
- Assess reported fraud matters and initiate necessary steps to address them promptly.
- Take proactive measures such as blocking accounts and tracing/securing funds to mitigate potential losses.
- Respond to client matters within strict timeframes, governed by regulatory requirements and Ombudsman guidelines.
- Demonstrate exceptional verbal and written communication skills in all interactions with stakeholders.
- Conduct thorough analyses of fraud cases to identify patterns, trends, and potential vulnerabilities.
- Maintain a comprehensive understanding of money laundering techniques and trends to enhance fraud detection capabilities.
- Previous branch experience is beneficial, as it provides insights into customer interactions and transaction processes.
- Work collaboratively with internal teams to implement and enhance fraud prevention processes and systems.
- Ensure adherence to all relevant policies, procedures, and regulatory requirements.
Required Qualifications:
- Matric qualification or equivalent.
- 2-3 years of experience in fraud prevention or a related field.
- Thorough understanding of fraud detection and prevention techniques.
- Strong attention to detail and analytical skills.
- Ability to work effectively under pressure and meet strict deadlines.
- Exceptional verbal and written communication skills.
- Knowledge of money laundering techniques and regulatory requirements.
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