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Fraud Prevention Specialist

2 months ago

Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Job Title: Fraud Administrator

Isilumko Staffing is seeking a highly skilled Fraud Administrator to join our team. As a Fraud Administrator, you will play a critical role in safeguarding our organization and our clients against fraudulent activities.

Key Responsibilities:

  • Assess reported fraud matters and initiate necessary steps to address them promptly.
  • Take proactive measures such as blocking accounts and tracing/securing funds to mitigate potential losses.
  • Respond to client matters within strict timeframes, governed by regulatory requirements and Ombudsman guidelines.
  • Demonstrate exceptional verbal and written communication skills in all interactions with stakeholders.
  • Conduct thorough analyses of fraud cases to identify patterns, trends, and potential vulnerabilities.
  • Maintain a comprehensive understanding of money laundering techniques and trends to enhance fraud detection capabilities.
  • Previous branch experience is beneficial, as it provides insights into customer interactions and transaction processes.
  • Work collaboratively with internal teams to implement and enhance fraud prevention processes and systems.
  • Ensure adherence to all relevant policies, procedures, and regulatory requirements.

Required Qualifications:

  • Matric qualification or equivalent.
  • 2-3 years of experience in fraud prevention or a related field.
  • Thorough understanding of fraud detection and prevention techniques.
  • Strong attention to detail and analytical skills.
  • Ability to work effectively under pressure and meet strict deadlines.
  • Exceptional verbal and written communication skills.
  • Knowledge of money laundering techniques and regulatory requirements.