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Driver Performance Coordinator
1 week ago
The Driver Supervisor is a critical position at Cartrack, focused on enhancing driver performance, branding, and supply. This role contributes significantly to building trust and loyalty with a major client.
Main Responsibilities:- Performance Oversight: Monitor driver performance metrics, identify opportunities for growth, and develop strategies for improvement.
- Quality Control: Verify drivers meet quality standards through regular assessments and address any deviations from expectations.
- Data Analysis: Compile and analyze performance reports to inform data-driven decisions and drive improvements.
- Operational Efficiency: Maintain accurate records of driver attendance and ensure Service Level Agreements (SLAs) are consistently met.
- Collaboration and Communication: Develop and maintain strong relationships with key stakeholders, including the Plus Legend network and client representatives.
This role offers a unique opportunity to make a meaningful impact on driver performance and satisfaction.
