Sales and Service Professional

3 days ago


Port Elizabeth, Eastern Cape, South Africa Clicks Group Limited Full time

About the Role:

The main objective of this position is to provide exceptional customer service by delivering detailed product knowledge and maximizing sales through effective cross and up selling.

Key Responsibilities:

  1. Drive sales of the store through cross and up selling techniques.
  2. Maintain a well-organized store environment, adhering to Store Operating Procedures to reduce loss and shrinkage.
  3. Create an appealing shopping atmosphere for customers, maximizing sales opportunities.
  4. Take ownership of executing all promotional events and daily requirements in-store.
  5. Foster profitability and brand loyalty with customers, ensuring excellent customer service continuity.
  6. Develop strong listening and interpersonal skills to effectively interact with customers.
  7. Solve problems efficiently.

Requirements:

  • Experience in the cosmetics industry.
  • Retail sales or service background (desired).

Essential Skills:

  • Demonstrate a good understanding of retail principles.
  • Cultivate effective communication with customers.
  • Able to apply selling skills.
  • Showcase a good grasp of stock management principles.


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