Golf Club Operations Manager
3 weeks ago
Position: Club Manager
Purpose:
To coordinate and manage the efficient day-to-day management and operations of the Golf Club. Ensure the Golf Course is safe, secure, and maintained for the benefit of members, visitors, and estate residents. Ensure the financial health of the Golf Club. Advertise and promote the Golf Club and Clubhouse. Ensure laws and statutory regulations are adhered to. Ensure Golf Club rules and estate rules are adhered to. Manage all Members and visitors liaison, complaints, and communications.
Brief Outline of Duties:
Review daily, weekly, and monthly golf course and golf cart bookings and submit a Weekly Bookings report to Golf Committee. Ensure members and visitors encounter excellent hospitality at all times when receiving service at Pro shop, Golf cart rental, and Administer green fees system. Govern the handicap system. Responsible for the Pro Shop Retail operation to include buying products, managing inventory levels, markdowns, and promotions. Responsible for the Pro Shop Retail operation to include inventory counts and cash counts. Oversees the supervision of the maintenance of golf carts and golf operations personnel. Schedules and chairs regular staff meetings focused on customers, operations, revenue growth, and cost containment. Addresses member and visitor complaints and resolves problems immediately, document complaints and solutions in a Complaints register. Reviews complaints from members and visitors with employees, green keeper, and Clubhouse service provider to develop appropriate corrective action. Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider to ensure an effective and fluid operation. Maintains a close working relationship with the Golf Course Green Keeper and Clubhouse Service provider through weekly and monthly meetings, documenting plans and actions in an action log. Coordinates plans with Clubhouse Service provider for all food and beverage needs, on-course food and beverage needs, banquets, outside events, and catering for all golf functions.
Job Requirements:
A FULL JOB SPEC IS AVAILABLE FOR INTERESTED CANDIDATES
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