Hotel Operations Manager

4 weeks ago


Soweto, Gauteng, South Africa HR Human Solutions Agency Full time
Job Summary

We are seeking a highly skilled and experienced Hotel Administrator to join our team at HR Human Solutions Agency.

The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth guest experience.

Key Responsibilities
  • Welcoming and assisting guests in a friendly and polite manner
  • Providing high-quality customer service at all times
  • Managing guest check-ins and check-outs, handling payments, and maintaining accurate records
  • Coordinating with hotel departments to ensure guest expectations are met
  • Handling guest complaints and issues in a professional and effective manner
Requirements
  • Experience in customer-facing roles, preferably in hospitality
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of hotel operations and software

We offer a competitive salary and benefits package to the right candidate. If you are a motivated and customer-focused individual, please submit your application.



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