Digital Transformation Consultant

6 days ago


Johannesburg, Gauteng, South Africa Edge Executive Search Full time
Key Skills:

This position requires a highly skilled individual with expertise in ITSM and CSM solutions, including experience with Ivanti, IIS, SQL, MySQL, HTML, and Python/Web Services. Proficiency in other foreign languages would be advantageous. The ideal candidate will also possess excellent communication and problem-solving skills, with the ability to think creatively and work independently.

Duties & Responsibilities:
  • Co-deliver design thinking workshops with customers and account teams
  • Communicate complex concepts to technical and non-technical audiences
  • Transform future state designs into practical prototypes
  • Develop reusable prototypes
  • Publish engagement solution stories and artifacts
  • Gain hands-on experience in responsive web development
  • Stay updated on ITSM and CLM capabilities
  • Solve real-world problems by designing and documenting solutions
  • Support customers at a high level
  • Implement innovative ITSM & CSM solutions
  • Develop custom reports and widgets
  • Optimize technology solutions for customers
  • Streamline business processes for better efficiency
  • Keep up-to-date with the latest technologies and trends
Requirements:
  • Experience within ITSM or CSM industry and/or tertiary qualification
  • Working knowledge of Ivanti
  • ITIL methodologies
  • ITIL and KCS methodology
  • IIS, SQL, MySQL, HTML, Python/Web Services experience
  • Scripting skills
  • Foreign language proficiency


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