Service Operations Manager
2 weeks ago
Job Title: Service Operations Manager
Job Summary:
We are seeking a highly skilled Service Operations Manager to join our team at Hutech Head Office. As a Service Operations Manager, you will be responsible for ensuring the highest level of service quality and customer satisfaction in our dealership.
Key Responsibilities:
- Ensure high-quality service work and standards are met for all services and repairs.
- Contribute to customer satisfaction through proper execution of service and repair requirements.
- Oversee training of technicians and apprentices.
- Maintain a safe working environment.
- Set and monitor targeted appointment rates.
- Increase service and parts sales.
- Meet manufacturer's technical performance and operational guidelines.
- Meet dealer's performance and profit guidelines.
Requirements:
- Minimum of 5+ years experience as Dealership Service Manager in a high-volume dealership.
- Senior Certificate.
- Valid South African Drivers License.
- Ability to manage total financial and budgeting aspect of the department.
- Fluent in both Afrikaans and English.
Skills:
- Valuations of trade in vehicles.
- Excellent communication skills.
- Strong interpersonal and leadership skills.
- High Level of motivation, initiative, and integrity.
What We Offer:
We offer a competitive salary, market-related plus other benefits, and a chance to work with a dynamic team at Hutech Head Office.
How to Apply:
Please send your updated CV and relevant supporting documents to us.
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