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Customer Experience Ambassador

2 weeks ago

Pretoria, Gauteng, South Africa Untuckit Full time

We're seeking a talented Sales Associate to join our team at Untuckit in Century City, CA. As a Sales Associate, you'll have the opportunity to work with a dynamic and growing company that values customer service and employee growth.

The ideal candidate will have prior customer service experience and a solid working knowledge of retail store environments. You'll be responsible for ensuring high levels of customer satisfaction through excellent sales service, assessing customers' needs, and maintaining a tidy sales floor and stockroom.

CORE VALUES

Our company's core values include Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN. We believe that by embracing these values, we can create a positive and productive work environment that benefits both our employees and customers.

Responsibilities
  1. Provide exceptional customer service and ensure high levels of customer satisfaction.
  2. Maintain a clean and organized sales floor and stockroom.
  3. Be a self-starter and take initiative when completing tasks.
  4. Work effectively as part of a team to achieve common goals.
  5. Participate in brand decisions and contribute customer feedback and observations.
  6. Meet personal sales goals and contribute to team success.
Minimum Requirements
  1. Prior customer service experience.
  2. Basic understanding of sales principles and customer service practices.
  3. Proficiency utilizing Apple technology and Omnichannel POS systems.
  4. Excellent communication and interpersonal skills.
  5. Customer service focus.
  6. High school degree; BA/BS degree would be a plus.