Overnight Logistics Sales Coordinator
1 week ago
- Manage incoming orders, coordinate shipments, and ensure the effective and timely delivery of products to clients.
- Process orders through customer platforms and ensure accuracy.
- Verify product availability, confirm orders, and input data into Syspro.
- Provide pricing confirmations, issue quotations, and generate invoices for clients.
- Collaborate with Planning, Production, and Warehouse teams regarding received orders.
- Maintain and update the Order Book to reflect all current releases.
- Engage with clients throughout the order and delivery phases.
- Foster and sustain strong client relationships.
- Address and resolve inquiries and disputes promptly.
- Prepare all necessary shipping documentation, including delivery notes.
- Generate and print labels, ASN, and packaging instructions for the Warehouse.
- Track and monitor shipments to ensure timely and complete delivery.
- Conduct Syspro reconciliations to ensure alignment between the Order Book and customer orders.
- Process credit and debit notes as requested by the Finance department.
- Compile summaries, reports, and analyses on sales, order volumes, and delivery performance.
- Matric / Grade 12 with Mathematics or a relevant tertiary qualification.
- Proficient in MS Office, particularly MS Excel, and experienced with Syspro and CRM systems.
- Ability to work collaboratively and build interdepartmental relationships.
- Strong problem-solving capabilities.
- Systems-oriented approach.
- Understanding of financial principles.
- Knowledge of supply chain processes.
- Familiarity with shipping regulations and customs procedures, both local and international.
- Exceptional verbal and written communication skills.
- Effective time management skills and ability to work under pressure to meet deadlines.
- Meticulous attention to detail.
Experience:
- 3 to 5 years of experience in Sales and Logistics coordination.
- Experience in a manufacturing or engineering environment is preferred.
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