Restaurant Operations Specialist

7 days ago


Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

At Meondoholdings, we are seeking an experienced Restaurant Operations Specialist to support the Restaurant Manager in overseeing the daily operations of our restaurant. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional customer experiences and driving business growth.

About the Role

The Restaurant Operations Specialist will be responsible for assisting the Restaurant Manager in overseeing staff management, customer service, inventory control, and operational efficiency. Key responsibilities include:

  • Supporting the Restaurant Manager in supervising staff activities, including scheduling, training, and performance evaluations.
  • Ensuring exceptional customer service by handling customer complaints and feedback, and implementing corrective actions.
  • Assisting with inventory management, including ordering supplies, managing stock levels, and minimizing waste.
  • Monitoring and improving operational efficiency, including optimizing menu planning, labor costs, and resource allocation.
  • Providing reports and analysis on sales, customer feedback, and operational performance to inform business decisions.

This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. The successful candidate will be a team player who is committed to delivering excellent customer experiences and driving business growth.

Requirements

To be considered for this role, you will need:

  • A minimum of 2 years' experience in a restaurant or hospitality setting.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Experience with inventory management and operational efficiency.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and career advancement. If you are a motivated and experienced individual who is passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.



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