Assistant Restaurant Manager

7 days ago


Durban, KwaZulu-Natal, South Africa Meondoholdings Full time

An Assistant Restaurant Manager supports the Restaurant Manager in overseeing the daily operations of a restaurant, ensuring excellent customer service, efficient operations, and maximum profitability. Here are some key responsibilities:

1. Supports Restaurant Manager: Assists the Restaurant Manager in overseeing daily operations, including staff management, customer service, and inventory control.
2. Staff Management: Supervises and coordinates staff activities, including scheduling, training, and performance evaluations.
3. Customer Service: Ensures exceptional customer service, handling customer complaints and feedback, and implementing corrective actions.
4. Inventory Management: Assists with inventory management, including ordering supplies, managing stock levels, and minimizing waste.
5. Operational Efficiency: Monitors and improves operational efficiency, including optimizing menu planning, labor costs, and resource allocation.
6. Financial Management: Assists with financial management, including managing budgets, tracking sales, and controlling costs.
7. Health and Safety: Ensures compliance with health and safety regulations, maintaining a clean and safe environment for customers and staff.
8. Marketing and Promotion: Assists with marketing and promotional activities, including social media, events, and loyalty programs.
9. Training and Development: Provides training and development opportunities for staff, improving skills and knowledge.
10. Reporting and Analysis: Provides reports and analysis on sales, customer feedback, and operational performance to inform business decisions.

Assistant Restaurant Managers work in various types of restaurants, from fine dining to fast food. Their goal is to support the Restaurant Manager in delivering excellent customer experiences, driving sales growth, and maintaining operational efficiency.

MUST HAVE MICROS AND OPERA KNOWLEDGE



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