Hardware and Software Maintenance Technician
3 days ago
We are seeking a highly skilled Hardware and Software Maintenance Technician to join our team at Iron Systems, Inc.
Key Responsibilities:
- Manage desktop devices, including hardware, software, and connectivity issues.
- Perform routine maintenance tasks, such as patch updates and hardware replacements.
- Collaborate with cross-functional teams to ensure seamless delivery of technical services.
- Analyze service desk calls and incident data to identify trends and areas for improvement.
- Develop and implement process improvements to enhance overall service quality.
- Maintain a high level of technical expertise and stay up-to-date with emerging technologies.
Requirements:
- Proven experience with hardware and software maintenance.
- Strong knowledge of Microsoft operating systems, including Windows 7.
- Excellent problem-solving and analytical skills.
- Ability to work effectively in a fast-paced environment.
- Associate degree or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
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