Hardware and Software Maintenance Technician

3 days ago


Johannesburg, Gauteng, South Africa Iron Systems, Inc Full time
Job Summary:

We are seeking a highly skilled Hardware and Software Maintenance Technician to join our team at Iron Systems, Inc.

Key Responsibilities:

  1. Manage desktop devices, including hardware, software, and connectivity issues.
  2. Perform routine maintenance tasks, such as patch updates and hardware replacements.
  3. Collaborate with cross-functional teams to ensure seamless delivery of technical services.
  4. Analyze service desk calls and incident data to identify trends and areas for improvement.
  5. Develop and implement process improvements to enhance overall service quality.
  6. Maintain a high level of technical expertise and stay up-to-date with emerging technologies.

Requirements:

  1. Proven experience with hardware and software maintenance.
  2. Strong knowledge of Microsoft operating systems, including Windows 7.
  3. Excellent problem-solving and analytical skills.
  4. Ability to work effectively in a fast-paced environment.
  5. Associate degree or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.


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