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Claims Handler Specialist

2 weeks ago

Pietermaritzburg, KwaZulu-Natal, South Africa Safire Insurance Full time

Job Summary

We are seeking a skilled Claims Handler to join our team at Safire Insurance. The successful candidate will be responsible for handling claims in an efficient and effective manner, ensuring that clients receive excellent service.

Main Responsibilities

  • Handle claims from inception to completion, providing updates to clients as necessary.
  • Manage a portfolio of brokers and the claims emanating from such portfolio, building strong relationships with them.
  • Facilitate and process the transfer of required claims information between brokers and Safire in an accurate and timely manner.
  • Provide high-quality service and solutions to brokers to ensure business retention and profitable growth.
  • Ensure the required needs of internal and external clients and service providers are met.
  • Develop and maintain sound working relationships with clients/brokers assigned to you.
  • Engage in projects and be a part of the development of the Claims Department as a whole.

Qualifications and Experience

  • MATRIC / GRADE 12 (ACCOUNTING AND MATHS) IS A MINIMUM REQUIREMENT.
  • FAIS REGULATORY EXAMINATION (RE1 AND RE5) IS ADVANTAGEOUS.
  • FULL QUALIFICATION IN SHORT-TERM INSURANCE IS ADVANTAGEOUS.
  • REGISTERED WITH FSCA AS A REPRESENTATIVE AND KEY INDIVIDUAL IS ADVANTAGEOUS.
  • ADHERENCE TO THE FSCA FIT AND PROPER REQUIREMENTS.
  • MINIMUM 3 YEARS EXPERIENCE IN SHORT-TERM INSURANCE – BOTH DOMESTIC AND COMMERCIAL INSURANCE.