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Senior Sales and Service Leader
2 weeks ago
We are seeking an experienced Senior Sales and Service Leader to join our team in Johannesburg. The ideal candidate will have a strong background in retail management, excellent communication skills, and a passion for delivering exceptional customer experiences.
Responsibilities:- Lead a high-performing store team, focusing on sales growth, customer satisfaction, and operational efficiency.
- Analyze sales data, identify trends, and develop strategies to improve sales performance.
- Implement and maintain visual merchandising displays, store layouts, and signage that drive sales and enhance the customer experience.
- Maintain accurate records of sales, inventory, and customer interactions.
- Minimum 5 years of retail experience, preferably in the cosmetics industry.
- Proven track record of achieving sales targets and improving customer satisfaction.
- Excellent leadership and communication skills.
- Ability to analyze data and develop effective business strategies.