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Sales Solutions Specialist

2 months ago

Johannesburg, Gauteng, South Africa LexisNexis (Proprietary) Limited Company Full time

About the Role

As a Sales Solutions Specialist at LexisNexis, you will play a vital role in enhancing the adoption and use of our products. Your responsibilities will include consulting with clients to assess their requirements, identifying potential risks, and implementing custom solutions to meet their needs.

Responsibilities

  • Develop and maintain strong relationships with clients to ensure their expectations are met.
  • Provide training and support to clients on our software and services.
  • Stay up-to-date with new product releases and features to effectively communicate them to clients.
  • Collaborate with internal stakeholders to ensure seamless communication and project delivery.
  • Identify opportunities for innovation and knowledge sharing within the organization.
  • Proactively identify and mitigate potential risks that may impact project success.
  • Efficiently manage workload and deliver results within agreed-upon timelines.
  • Ensure all administrative tasks are completed promptly, including timesheets and project sign-offs.

Requirements

  • Effective communication and interpersonal skills to build strong client relationships.
  • Ability to transfer knowledge and conduct training sessions.
  • Strong work ethic, attention to detail, and a passion for accuracy.
  • Ability to work under pressure, meet deadlines, and manage multiple tasks.
  • Ability to take direction, prioritize tasks, and remain focused.
  • Excellent communication and client management skills.
  • Proven ability to develop strong client relationships and exceed expectations.
  • Self-motivated and proactive, with a ability to identify and address project risks.

Benefits

  • Flexible working hours to accommodate your needs.
  • A range of wellbeing initiatives to support your well-being.
  • Study leave and sabbaticals to support your personal and professional growth.