Network Security Expert

3 days ago


Pretoria, Gauteng, South Africa Badger Holdings Full time
Job Overview

Welcome to Badger Holdings, a dynamic organization seeking a highly skilled Senior Network and Security Administrator to join our team.

This role is ideal for an individual who is passionate about delivering exceptional customer service and ensuring the smooth operation of our hotel's network and systems.

Key Responsibilities
  • Friendly and polite interaction with guests, checking them in/out, and managing telephones, emails, and reservations in a prompt and professional manner.
  • Provide high-quality customer service at all times, guaranteeing bookings and applying no-show charges/late cancellation charges where appropriate.
  • Review guest special requests and ensure they are met or exceeded, working effectively with other hotel departments to meet guest expectations.
  • Manage correspondence accurately, filing it appropriately and maintaining a high level of spoken and written English.
Requirements
  1. Proven experience in managing customer relations face-to-face and via phone.
  2. A strong background in hospitality reception and administration or a similar customer-facing role.
  3. Familiarity with Opera software and excellent customer service skills.
  4. Entry-level sales, hospital management, corporate finance, JNI, and lead generation skills are highly desirable.
Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development. If you have the necessary skills and qualifications, we would be delighted to hear from you.



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