Customer Service and Inventory Specialist
7 days ago
About the Role:
The Customer Service and Inventory Specialist role at Brights involves providing excellent customer service, managing inventory levels, and maintaining a clean work environment.
Key Responsibilities:
- Resolve customer complaints and issues
- Manage inventory levels and track stock movement
- Greet customers warmly and maintain a clean work area
- Monitor customer flow and adjust processes accordingly
- Prevent duplication of tasks
- Participate in regular stocktakes
- Perform other tasks as assigned by superiors
Requirements:
- MATRIC or 3 completed Intercept courses totaling 120 credits
- Grade C in security (advantage)
- 2 years of experience in a similar role
- Brights Induction (Service Excellence)
- Internal procedural knowledge
- Ability to take responsibility, be diligent, and handle pressure
- Ability to work independently and in teams
- Efficient task completion
- Product and department knowledge
- Interpersonal skills
- Customer service skills
Why Join Us:
We offer a dynamic work environment, opportunities for growth and development, and a competitive salary.
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