Customer Service and Inventory Specialist

7 days ago


Cape Town, Western Cape, South Africa Brights Full time

About the Role:

The Customer Service and Inventory Specialist role at Brights involves providing excellent customer service, managing inventory levels, and maintaining a clean work environment.

Key Responsibilities:

  • Resolve customer complaints and issues
  • Manage inventory levels and track stock movement
  • Greet customers warmly and maintain a clean work area
  • Monitor customer flow and adjust processes accordingly
  • Prevent duplication of tasks
  • Participate in regular stocktakes
  • Perform other tasks as assigned by superiors

Requirements:

  • MATRIC or 3 completed Intercept courses totaling 120 credits
  • Grade C in security (advantage)
  • 2 years of experience in a similar role
  • Brights Induction (Service Excellence)
  • Internal procedural knowledge
  • Ability to take responsibility, be diligent, and handle pressure
  • Ability to work independently and in teams
  • Efficient task completion
  • Product and department knowledge
  • Interpersonal skills
  • Customer service skills

Why Join Us:

We offer a dynamic work environment, opportunities for growth and development, and a competitive salary.



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