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Customer Service Supervisor
2 weeks ago
The Customer Service Supervisor at SKHN Solutions will oversee the day-to-day operations of the store, including managing inventory, processing sales transactions, and ensuring compliance with company policies and local regulations.
Key Responsibilities:- Customer Service and Sales: Provide exceptional customer service, recommend products based on customer needs, and educate customers on product usage and benefits.
- Inventory Management: Monitor and manage inventory levels to prevent stock shortages or overstocking, conduct regular stock checks, and coordinate restocking with suppliers.
- Store Operations and Compliance: Ensure the store complies with local regulations and company policies, maintain a clean and organized working environment, and report any issues related to operations or compliance.
- 1 year of retail experience (preferably in a customer-facing role)
- Excellent communication, leadership, and problem-solving skills
- Strong organizational and time management skills
- Knowledge of inventory management, sales operations, customer service, and basic accounting principles
