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Chief Exchange Systems Engineer

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Cape Town, Western Cape, South Africa DLK Group Full time

DLK Group is seeking a highly skilled Senior Systems Administrator to oversee the administration and management of Skype for Business user environments. The ideal candidate will have extensive experience in administering communication systems, troubleshooting complex issues, and ensuring smooth operation across all modalities.

The successful applicant will be responsible for managing user administration, back-end configurations, and system publication to the internet, ensuring security and functionality. Additionally, they will monitor system thresholds and performance to proactively address potential issues and extract detailed reports on system performance.

We are looking for a qualified individual with a National Diploma/Degree or relevant technical certification, specifically MCSE Messaging. The candidate must also possess ITIL Foundation and MCSE Messaging certifications. Experience in managing Skype for Business environments, including user administration and back-end systems, is essential. Proven experience in administering and troubleshooting communication systems and publishing modalities is also required.

In this role, you will work closely with our team to ensure the effective operation of our communication infrastructure. You will utilize your technical expertise to identify and resolve complex communication issues, manage external system publishing, and generate detailed reports on system performance.