Current jobs related to Luxury Guest Experience Manager - Stellenbosch Local Municipality - ProDevelopment Group

  • Luxury Guest Experience Coordinator

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Delaire (Pty) Ltd Full time

    We are seeking a skilled Luxury Guest Experience Coordinator to join our team at Delaire (Pty) Ltd.Job SummaryThis is a unique opportunity for a highly motivated and experienced individual to provide exceptional guest service and ensure seamless experiences from arrival to departure.About the RoleWelcoming guests and introducing them to our luxurious resort,...

  • Guest Experience Manager

    1 day ago

    Maruleng Local Municipality, South Africa beBee Careers Full time

    About the Role:">As a key member of our team, you will be responsible for ensuring that every guest receives an exceptional experience at our luxury lodge.You will oversee all aspects of hospitality operations, including check-ins, departures, and guest services.Your attention to detail and ability to think creatively will enable you to deliver innovative...

  • Front Desk and Guest Experience Specialist

    1 week ago

    Stellenbosch, Western Cape, South Africa Prodevelopment Group Full time

    Job DescriptionThe successful candidate will have a proven track record in luxury hospitality, with a strong focus on delivering exceptional guest experiences and ensuring the smooth operation of the front desk. They will be an effective communicator, able to work closely with colleagues across multiple departments to provide personalized service to...

  • Tasting Area

    4 days ago

    Stellenbosch, South Africa Deux Frères Wines & Luxury Villas Full time

    A family owned boutique wine estate and exclusive luxury hospitality establishment (B&B) in the Stellenbosch area is looking for an experienced and responsible self-motivated person to act in the dual role of a tasting area host and guest house “front of house”. The goal of the appointment is to build out the new tasting facility’s offering and to...

  • Luxury Spa Operations Manager

    2 weeks ago

    Stellenbosch Local Municipality, South Africa ProDevelopment Group Full time

    **Job Title:** Luxury Spa Operations Manager**Location:** Western Cape, South Africa**Company Overview:ProDevelopment Group is a leading provider of luxury wellness experiences. Our team is dedicated to delivering exceptional service and creating unforgettable memories for our discerning clientele.**Position Overview:** We are seeking an experienced and...

  • Guest House Assistant Manager

    2 weeks ago

    Stellenbosch, South Africa The Vibe guest studios Full time

    **Assistant Manager Position at Modern Guest house in Stellenbosch** We are looking for a professional with: - Strong work ethic - integrity and honesty - A warm and friendly personality - Great communication skills (both English and Afrikaans) - Computer literate - Customer Centric - Flexible to work overtime, on weekends and public holidays. - guest...

  • Luxury Beverage Experience Director

    1 week ago

    Stellenbosch, Western Cape, South Africa IntelliStaff Full time

    As the Luxury Beverage Experience Director at IntelliStaff, you will be tasked with elevating our bar experience to new heights. This involves developing and implementing a comprehensive strategy to enhance the overall guest experience.You will oversee the creation of a bespoke beverage menu that caters to the refined tastes of our discerning clientele, as...

  • Wine Connoisseur

    2 weeks ago

    Stellenbosch Local Municipality, South Africa eXtraordinary Talent Solutions Full time

    Our luxury wine estate in Stellenbosch is renowned for its exceptional service, world-class cuisine, and outstanding wine selection.We are seeking a highly skilled Sommelier to join our team and provide expert wine recommendations, pairing wines to complement our menu offerings.Key Responsibilities:Curate and manage the restaurant's wine selection,...

  • Guest Experience Coordinator

    13 hours ago

    Maruleng Local Municipality, South Africa beBee Careers Full time

    Key ResponsibilitiesThis permanent live-in position is based at Ngala Safari Lodge and involves managing the guest experience from welcome to departure. The successful candidate will be responsible for ensuring all aspects of the guest experience are exceptional, including check-ins, meal hosting, and site inspections.Main AccountabilitiesGuest Welcome and...

  • Sommelier - Luxury wine estate, Stellenbosch

    3 days ago

    Stellenbosch Local Municipality, South Africa eXtraordinary Talent Solutions Full time

    Job Title: SommelierLocation: Stellenbosch, Western Cape (Relais & Châteaux Property)About Us: Situated in the heart of Stellenbosch, our luxury wine estate is renowned for its commitment to exceptional service, world-class cuisine, and an outstanding wine selection. As a prestigious Relais & Châteaux property, we strive to create unforgettable experiences...

Luxury Guest Experience Manager

3 weeks ago

Stellenbosch Local Municipality, South Africa ProDevelopment Group Full time

As a Luxury Guest Experience Manager with the ProDevelopment Group, you will be responsible for delivering exceptional personalized service to our guests. Key responsibilities include:

Guest Experience & Service
  • Provide a warm and personalized welcome to all guests.
  • Anticipate guest needs and deliver tailored services.
  • Handle VIP guests, special requests, and complaints with discretion and efficiency.
  • Foster a culture of high-end hospitality among staff.

You will also oversee smooth check-in and check-out experiences, ensure accurate reservations and room allocations, and maintain a well-organized front desk area.

Staff Management & Training
  • Hire, train, and supervise front desk agents and concierge staff.
  • Schedule shifts to ensure 24/7 front desk coverage.
  • Conduct ongoing training to maintain high service standards.
  • Motivate staff to deliver a personalized and engaging guest experience.