Operations Manager Assistant

4 weeks ago


Johannesburg, Gauteng, South Africa Profession Hub Full time
Job Overview

The Operations Manager Assistant role at Professsion Hub is an exciting opportunity for a skilled professional to join our team in Bryanston. The successful candidate will be responsible for overseeing day-to-day operational activities, managing workflow within departments, and ensuring seamless communication across business functions.

We offer a competitive salary of $120,000 per annum, commensurate with experience, plus benefits.

About the Job

This position involves:

  • Overseeing the customer care complaints management system and managing/addresses escalated calls, complaints, questions, and queries;
  • Ensuring the Operations team meets Service Level Agreements (SLA), Key Performance Indicators (KPI) and business objectives;
  • Providing daily leadership to staff within the operations and overall team and provides overall leadership advice to team leaders;

The ideal candidate will have:

  • 3+ years of experience in business operations management or related fields;
  • Experience in project management, leadership, budgets, profit & loss, employee supervision, customer service, and conflict resolution;
  • Bachelor's degree in business or related field or an equivalent combination of education and experience required;
  • Good verbal reasoning and numeric skills;
  • Good communication skills, both written and verbal;
  • Valid, permanent driver's license;


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