Logistics Operations Manager

2 months ago


Durban, KwaZulu-Natal, South Africa Indian Ocean Export Company Full time
Logistics Excellence Manager

Indian Ocean Export Company (IOEC) is a dynamic and forward-thinking family-owned export trading company based in Durban, boasting a rich 52-year history. Specializing in the export of FMCGs, fruits and vegetables, meats, wines, and building materials, we serve over 55 countries worldwide. With exponential growth in recent years, we are continuously seeking to expand our diverse team.

We are seeking a Logistics Excellence Manager to play a crucial role in enhancing the efficiency and effectiveness of our export and logistics business operations. The successful candidate will be responsible for analysing existing processes, identifying bottlenecks, and implementing innovative solutions to streamline workflows and improve overall performance.

Key Responsibilities:
  • Process Analysis: Conduct thorough assessments of current logistics and supply chain processes, including transportation, warehousing, and distribution. Identify opportunities to streamline order processing and shipment workflows throughout Business Units and Suppliers.
  • Operations and Efficiency Improvement: Strategically manage and monitor transportation, inventory, and warehousing processes. Monitor shipments daily, reacting quickly to bottlenecks that prevent shipments from happening. Provide creative solutions to solve problems to ensure timely delivery to customers.
  • Reporting: Generate regular reports on order status and shipment performance for both the Export Co-ordinators and Business Development Managers. Provide insights and recommendations to management based on analysis.
  • Technology Integration: Identify opportunities for automation to streamline operations and improve visibility across the supply chain.
  • Customer Satisfaction: Ensure communication flows with carriers, suppliers, and customers to resolve issues and ensure smooth operations.
  • Decision Making: Excellent at commercial decision making based on a wide range of variables and considerations.
Requirements:
  • Bachelor's degree in logistics, supply chain management, exports or a related field. Advanced degree or professional certifications (e.g., APICS, Six Sigma) are a plus.
  • Proven experience in logistics optimization, supply chain management, or operations management within the exports or logistics industry.
  • Strong analytical skills with proficiency in data analysis and interpretation. Experience with business intelligence tools is desirable such as Qlik Sense.
  • Excellent problem-solving abilities and a track record of implementing innovative solutions to complex logistical challenges.
  • Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels.
  • Proven project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and drive results in a fast-paced environment.
Competencies:
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Flexibility to accommodate a vast array of problems at the same time.
  • Strong customer focus with a commitment to providing high-quality service.
  • Proactive.
  • Good Decision maker.
Salary and Benefits:

Salary will be market related and based on current experience.



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