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Hotel Cleaning Supervisor

7 days ago

Cape Town, Western Cape, South Africa Red Carnation Hotels Full time

About Us :

At Red Carnation Hotels, we are dedicated to providing an exceptional experience for our guests. Our team members play a vital role in achieving this goal, and we are seeking a skilled and experienced individual to join our Housekeeping Department as a Team Lead.

Job Description :

The successful candidate will be responsible for supervising the Room Attendant Team, ensuring efficient room cleaning and maintenance, and maintaining high standards of cleanliness and organization throughout the hotel. This includes conducting regular inspections of public areas, managing inventory levels, and performing routine checks on equipment and supplies.

Main Responsibilities :

  • Supervise and coordinate the activities of the Room Attendant Team.
  • Conduct regular inspections of public areas to ensure they meet hotel standards.
  • Manage inventory levels and perform routine checks on equipment and supplies.
  • Collaborate with other departments to ensure seamless operations and excellent guest satisfaction.
  • Provide guidance and training to team members to enhance their skills and knowledge.
  • Maintain accurate records and reports to inform decision-making.
  • Foster open communication among team members to promote teamwork and a positive work environment.

Key Performance Indicators :

  • Team efficiency and productivity.
  • Guest satisfaction and feedback.
  • Quality of work and attention to detail.
  • Inventory management and cost control.

Requirements :

  • Minimum 2 years of experience in a similar supervisory role in the hospitality industry.
  • Demonstrated leadership and communication skills.
  • Able to multitask and prioritize tasks effectively.
  • Familiarity with housekeeping software and systems.
  • A strong attention to detail and commitment to quality.