Banqueting Operations Manager

4 weeks ago


Lephalale, South Africa Bright Placements Full time
Banqueting Manager Job Description

We are seeking a highly skilled and experienced Banqueting Manager to join our team at Bright Placements. As a key member of our hospitality team, you will be responsible for overseeing all aspects of banquet operations, ensuring exceptional service delivery for events and functions.

Key Responsibilities:
  • Event Coordination: Plan, organize, and oversee all banquet events, including weddings, conferences, and private functions.
  • Staff Management: Recruit, train, supervise, and schedule banquet staff to ensure excellent service delivery.
  • Operations Oversight: Monitor banquet set-up, service, and breakdown to ensure smooth operations.
  • Customer Relations: Interact with clients to understand their event requirements and ensure their expectations are met or exceeded.
  • Budget Management: Monitor banquet expenses and prepare cost estimates for events, ensuring profitability.
  • Quality Control: Maintain high standards of food and beverage quality, presentation, and service.
  • Inventory and Supplies: Manage inventory levels of banquet supplies, equipment, and linens.
  • Health and Safety: Ensure compliance with health, safety, and sanitation regulations in banquet operations.
  • Reporting: Prepare reports on banquet sales, expenses, and performance metrics for management review.
  • Continuous Improvement: Implement improvements to enhance banquet operations and guest satisfaction.
Requirements:
  • Experience: Proven experience as a Banqueting Manager or similar role in a luxury hotel or lodge setting, preferably with experience in organizing events.
  • Education: Degree or diploma in Hospitality Management or related field is preferred.
  • Leadership Skills: Strong leadership and organizational abilities to manage a diverse team and coordinate multiple events simultaneously.
  • Communication: Excellent interpersonal and communication skills to liaise effectively with clients, staff, and management.
  • Detail-Oriented: Attention to detail in planning, execution, and quality control.
  • Flexibility: Ability to work irregular hours, including evenings, weekends, and holidays, as required by the demands of the role.
  • Problem-Solving: Strong problem-solving skills to address issues that may arise during events promptly.
  • Knowledge: Familiarity with banquet operations, food and beverage service, and event planning principles.
  • Computer Skills: Proficiency in MS Office and banquet management software.


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