Banqueting Manager

3 months ago

Lephalale Limpopo, South Africa HotelJobs.co.za Full time

The Banqueting Manager is responsible for the planning, execution, and management of all banqueting events at the game lodge. This role involves coordinating with various departments to ensure seamless service and an exceptional guest experience while promoting the lodge's unique offerings in a wildlife setting.

Key Responsibilities:

- ** Event Management**:

- Oversee all aspects of banqueting events, including weddings, corporate retreats, and private functions.
- Collaborate with clients to understand their needs, preferences, and budgets, providing personalized service.
- Develop and manage event timelines, layouts, and logistics to ensure smooth execution.
- ** Staff Supervision**:

- Recruit, train, and manage banquet staff, ensuring high standards of service and presentation.
- Schedule and coordinate staff for events, ensuring adequate coverage and efficiency.
- Conduct regular performance reviews and provide ongoing training and support.
- ** Menu Development**:

- Work with the kitchen team to create diverse and appealing banqueting menus that highlight local ingredients and flavors.
- Ensure compliance with food safety and hygiene standards.
- ** Budget Management**:

- Prepare and manage budgets for banqueting events, monitoring expenses and revenue.
- Implement strategies to maximize profitability while maintaining high service quality.
- ** Guest Relations**:

- Maintain strong relationships with guests, addressing any inquiries or concerns promptly and professionally.
- Gather feedback post-event to continually improve service and offerings.
- ** Collaboration**:

- Liaise with the sales and marketing team to promote banqueting services and attract new clients.
- Coordinate with other lodge departments, including housekeeping and maintenance, to ensure all aspects of events are seamless.

Qualifications:

- ** Education & Experience**:

- Bachelor’s degree in Hospitality Management, Event Management, or a related field preferred.
- Minimum 3-5 years of experience in banqueting or event management, preferably in a luxury hotel or lodge setting.
- ** Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in event management software and Microsoft Office Suite.
- ** Personal Attributes**:

- Strong leadership skills with a passion for providing exceptional guest experiences.
- Ability to work in a dynamic environment and adapt to changing demands.
- Creative problem solver with attention to detail.

Physical Requirements:

- Ability to work flexible hours, including evenings and weekends.
- Physical stamina to oversee events and lift equipment as necessary.

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