Used Car Department Manager
2 weeks ago
Job Title: Used Car Manager
About the Role: We are seeking an experienced Used Car Manager to join our team at Hire Resolve. As a Used Car Manager, you will oversee the daily operations of the used car department, manage the inventory, and ensure a high level of customer satisfaction.
Main Responsibilities:
- Leadership & Management: Oversee and manage the daily operations of the used car department, including a team of sales executives, appraisers, and administrative staff.
- Sales Performance: Drive sales performance by setting clear objectives, developing sales strategies, and ensuring the team meets or exceeds sales targets.
- Inventory Management: Manage the acquisition, pricing, and presentation of used vehicles to maintain optimal stock levels and ensure a high turnover rate.
- Customer Service: Ensure the highest level of customer satisfaction by delivering an exceptional buying experience, handling customer inquiries, and resolving any issues promptly.
- Financial Accountability: Monitor and manage the department's budget, profitability, and financial performance, including pricing strategies and cost control.
- Market Analysis: Stay up to date with market trends, competitor activities, and customer preferences to make informed decisions on inventory and pricing.
- Compliance & Standards: Ensure all vehicles and sales processes comply with BMW standards, as well as legal and regulatory requirements.
Requirements:
- Minimum of 3 years of experience as a Used Car Manager
- Proven track record of success in the used car market
- Strong knowledge of the automotive industry
- Excellent leadership and management skills
- Strong sales and negotiation skills
- Ability to analyse market trends and set pricing strategies
- Excellent customer service skills
- Proficient in Microsoft Office Suite and automotive software
- Valid driver's license
Benefits:
This role offers a competitive salary and the opportunity to work with a leading car dealership. If you have the required skills and experience, please apply today.
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