Used Car Department Manager

2 weeks ago


Newcastle, KwaZulu-Natal, South Africa Hire Resolve Full time

Job Title: Used Car Manager


About the Role: We are seeking an experienced Used Car Manager to join our team at Hire Resolve. As a Used Car Manager, you will oversee the daily operations of the used car department, manage the inventory, and ensure a high level of customer satisfaction.


Main Responsibilities:



  • Leadership & Management: Oversee and manage the daily operations of the used car department, including a team of sales executives, appraisers, and administrative staff.
  • Sales Performance: Drive sales performance by setting clear objectives, developing sales strategies, and ensuring the team meets or exceeds sales targets.
  • Inventory Management: Manage the acquisition, pricing, and presentation of used vehicles to maintain optimal stock levels and ensure a high turnover rate.
  • Customer Service: Ensure the highest level of customer satisfaction by delivering an exceptional buying experience, handling customer inquiries, and resolving any issues promptly.
  • Financial Accountability: Monitor and manage the department's budget, profitability, and financial performance, including pricing strategies and cost control.
  • Market Analysis: Stay up to date with market trends, competitor activities, and customer preferences to make informed decisions on inventory and pricing.
  • Compliance & Standards: Ensure all vehicles and sales processes comply with BMW standards, as well as legal and regulatory requirements.

Requirements:



  • Minimum of 3 years of experience as a Used Car Manager
  • Proven track record of success in the used car market
  • Strong knowledge of the automotive industry
  • Excellent leadership and management skills
  • Strong sales and negotiation skills
  • Ability to analyse market trends and set pricing strategies
  • Excellent customer service skills
  • Proficient in Microsoft Office Suite and automotive software
  • Valid driver's license

Benefits:


This role offers a competitive salary and the opportunity to work with a leading car dealership. If you have the required skills and experience, please apply today.



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