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Store Operations Manager
2 months ago
As a key member of our team, you will have the opportunity to work in a dynamic and supportive environment with a focus on delivering exceptional customer service. We offer a competitive compensation package, a healthy work-life balance, and opportunities for career growth and development.
Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. We are committed to providing our customers with a safe and secure storage experience, and we are looking for individuals who share our values and are passionate about delivering outstanding service.
Key Responsibilities
- Provide exceptional customer service and support to our customers.
- Meet sales goals through unit rentals, unit insurance, and moving supplies.
- Guide new customers through rental processes and agreements.
- Maintain facilities to ensure a clean and safe environment for our customers.
- Work independently and as part of a team to achieve our goals.
Requirements
- 1+ year of customer-facing employment experience.
- Strong computer skills and ability to learn new systems.
- Current, valid driver's license with access to a reliable personal vehicle (except in NYC).
- High school diploma or GED equivalent.
What We Offer
- A competitive starting pay rate and monthly bonus opportunity.
- A generous paid time off policy, increasing with years of service.
- A 401(k) plan with a generous company match.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A wellness program with rewards and discounts.