Amanzimtoti Store Leadership Position
3 weeks ago
We are the leading pet retailer in South Africa, operating over 150 stores across the country.
Specialising in premium pet foods and accessories, our brand is synonymous with quality and excellence.
Job Title: Retail Team Leader - AmanzimtotiOverviewThis exciting opportunity has arisen for a highly motivated and experienced Retail Team Leader to join our team at one of our growing stores in Amanzimtoti.
The successful candidate will be responsible for driving sales growth, providing exceptional customer service, and overseeing store operations to ensure seamless delivery of our brand promise.
Key Responsibilities:- Drive store sales and gross profit targets through effective visual merchandising management, stock replenishment, and staff performance coaching.
- Deliver outstanding customer service by embodying our brand values and setting the tone for an exceptional shopping experience.
- Manage inventory levels and maintain high standards of stock presentation to meet customer expectations.
- Execute all administrative duties efficiently, including order processing, data entry, and report maintenance.
- Maintain accurate records and control stock loss to meet company benchmarks.
- Lead and develop a high-performing team through regular feedback, coaching, and development opportunities.
- Promote our products and services as a knowledgeable and enthusiastic brand ambassador, sharing expert advice with customers and colleagues alike.
- Foster a culture of continuous improvement by pursuing professional growth and development using Individual Development Plans (IDPs).
- Proven retail leadership experience, with a track record of delivering sales growth and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to inspire and motivate a team.
- Strong analytical and problem-solving skills, with the capacity to adapt to changing priorities and deadlines.
- Experience in managing budgets and controlling costs, with a focus on achieving financial targets.
- Demonstrated knowledge of our products and services, with the ability to share this expertise with customers and colleagues.
- A passion for delivering exceptional customer experiences, with a commitment to our brand values and culture.
- A competitive salary of R120,000 per annum, plus a bonus structure tied to individual and store performance.
- A comprehensive benefits package, including medical aid, life insurance, and retirement savings.
- Ongoing training and development opportunities, designed to support your career growth and progression.
- A dynamic and supportive work environment, with a strong emphasis on teamwork and collaboration.
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