Customer Support Specialist
4 weeks ago
**Job Title:** Customer Support Specialist
**Job Summary:** We are seeking a skilled Customer Support Specialist to join our team at Midvaal Recruitment. As a key member of our customer-facing department, you will play a crucial role in delivering exceptional service to our clients in the water treatment industry.
**Key Responsibilities:
• Respond to customer inquiries via phone, email, and live chat regarding product information, pricing, availability, and compatibility.
• Guide clients in selecting appropriate water treatment components based on their needs and applications.
• Resolve product issues or complaints promptly and professionally, escalating to management or technical teams if necessary.
• Order Processing and Tracking: Enter and manage orders in the system, confirming details and ensuring accurate delivery timelines.
• Coordinate with shipping and inventory departments to ensure timely and correct fulfilment of orders.
• Track orders and provide regular updates to customers, handling any delays or adjustments.
• Product Knowledge and Training: Develop in-depth knowledge of water treatment products and their applications.
• Provide clients with technical guidance on installation, maintenance, and troubleshooting.
• Sales Support: Assist the sales team with lead generation, follow-ups, and preparing quotes.
• Upsell or recommend additional products when relevant to customer needs.
• Documentation and Reporting: Maintain accurate records of customer interactions, transactions, and complaints in the CRM system.
• Generate periodic reports on customer feedback, product issues, and trends to help improve customer service and product offerings.
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Management Support Specialist
3 weeks ago
Germiston, Gauteng, South Africa Bridge Personnel cc Full timeKey ResponsibilitiesWe are seeking a Management Support Specialist to join our team at Bridge Personnel cc. In this role, you will be responsible for handling all incoming calls, responding to client inquiries, and providing exceptional customer service.You will also be responsible for creating proposals and presentations, working closely with the sales team...
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Administrative Support Specialist
2 months ago
Germiston, Gauteng, South Africa CITY OF EKURHULENI METROPOLITAN MUNICIPALITY Full time R34 000 - R39 000 per monthWe are looking for an experienced Administrative Support Specialist to provide administrative assistance to our team. This includes managing office systems, maintaining records, and performing various administrative tasks as required. The successful candidate will have strong organizational skills and be able to work effectively in a fast-paced environment.
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Administrative Support Specialist
2 months ago
Germiston, Gauteng, South Africa CITY OF EKURHULENI METROPOLITAN MUNICIPALITY Full time R34 000 - R39 000 per monthWe are looking for an experienced Administrative Support Specialist to provide administrative assistance to our team. This includes managing office systems, maintaining records, and performing various administrative tasks as required. The successful candidate will have strong organizational skills and be able to work effectively in a fast-paced environment.
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Water Treatment Support Specialist
1 month ago
Germiston, Gauteng, South Africa Midvaal Recruitment Full timeAbout the RoleWe are seeking a highly skilled Water Treatment Support Specialist to join our team at Midvaal Recruitment. As a key member of our support team, you will play a vital role in ensuring that our clients receive exceptional service and support in relation to water treatment products and services.
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Germiston, Gauteng, South Africa Midvaal Recruitment Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Midvaal Recruitment. As a key member of our sales and support team, you will play a vital role in delivering exceptional customer service and ensuring customer satisfaction.About the RoleThe successful candidate will be responsible for providing technical guidance...
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Administrative Support Specialist
3 weeks ago
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Administrative Support Officer
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Support Services Coordinator
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Support Services Coordinator
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Freelance Industrial Coatings Specialist
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Procurement Specialist
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Industrial Psychology Specialist
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Logistics and Shipping Costing Specialist
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