Business Solutions Specialist

1 month ago


Johannesburg, Gauteng, South Africa Kontak Recruitment Full time

**Job Title:** Business Solutions Specialist

We are seeking an experienced Business Solutions Specialist to join our team at Kontak Recruitment. In this role, you will work closely with clients to implement monday.com solutions, ensuring successful onboarding and go-live processes.

  • Develop and present demo platforms to showcase monday.com capabilities for potential clients.
  • Manage full implementation cycles, from onboarding to go-live, ensuring client success with monday.com.
  • Collaborate with clients to configure critical workflows in monday.com and design end-user training programs.
  • Utilize AI tools like ChatGPT to improve communication, streamline project management, and provide fast, customized solutions.

Key Requirements:

  • 3-5 years of experience in Professional Services Implementation or Customer Success roles.
  • Strong experience in customer-facing roles, with excellent presentation and communication skills.
  • Ability to manage multiple projects in a fast-paced, high-volume environment while maintaining quality.
  • Proficiency in web development frameworks (e.g., JavaScript, HTML, CSS, REST API); knowledge of GraphQL is a plus.
  • Relevant certifications in project management or software implementation (e.g., PMP, Agile, monday.com certifications).

About Kontak Recruitment:

  • We specialize in specific niche fields.
  • We are an equal opportunity employer, welcoming all backgrounds.


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