Parts Sales Representative
1 day ago
On Line Personnel is seeking a highly motivated Parts Sales Executive to join our team in the motor industry.
Estimated Salary: R 8900 - R 10 890 per month, commensurate with qualification and experience + incentive
About the Role:
We are looking for an experienced sales professional who can effectively promote our products and maintain a high level of customer service. The ideal candidate will have a strong understanding of the financial appreciation of parts and technical knowledge of heavy commercial vehicles.
Key Responsibilities:
- Promote the company image and products
- Maintain high levels of counter image and housekeeping
- Greet customers promptly and professionally, providing excellent customer service
- Effectively communicate with customers to optimise sales
- Accurately identify customer requirements and utilise the company's system to provide relevant information
- Enter necessary information into inventory lists and control system records
- Advise customers on procedure for part selection, payment, and collection
- Follow the sales process through to installation and/or delivery
- Achieve gross profit targets according to franchise standards
- Provide excellent customer service within deadlines and ensure customer satisfaction
- Assist with implementing parts promotions, recording special orders, and managing cash outstanding
- Track lost sales, return unsold merchandise to stock, and assist with stock takes
- Notify the Warehouse Supervisor of discrepancies between inventory records and shelf quantities
- Develop and maintain a new customer business prospecting database
- Maintain a professional customer follow-up system via planned telephone contact/customer visits
Requirements:
- Grade 12 or equivalent qualification
- Computer literacy with Excel proficiency beneficial
- Minimum 2 years' experience in sales and customer relations
- Minimum 2 years' experience in Parts Sales
- Understanding of the financial appreciation of parts highly beneficial
- Technical understanding of heavy commercial vehicles highly beneficial
- Good verbal and written communication skills in English
- Clean criminal record
- Valid unendorsed driver's license
- Neat and professional appearance always
- Ability to work independently without supervision, maintaining a high-performance work ethic
- Ability to be motivated and productive under pressure
- OEM experience beneficial
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