Parts Sales Representative

1 day ago


Port Elizabeth, Eastern Cape, South Africa On Line Personnel Full time

On Line Personnel is seeking a highly motivated Parts Sales Executive to join our team in the motor industry.

Estimated Salary: R 8900 - R 10 890 per month, commensurate with qualification and experience + incentive

About the Role:

We are looking for an experienced sales professional who can effectively promote our products and maintain a high level of customer service. The ideal candidate will have a strong understanding of the financial appreciation of parts and technical knowledge of heavy commercial vehicles.

Key Responsibilities:

  • Promote the company image and products
  • Maintain high levels of counter image and housekeeping
  • Greet customers promptly and professionally, providing excellent customer service
  • Effectively communicate with customers to optimise sales
  • Accurately identify customer requirements and utilise the company's system to provide relevant information
  • Enter necessary information into inventory lists and control system records
  • Advise customers on procedure for part selection, payment, and collection
  • Follow the sales process through to installation and/or delivery
  • Achieve gross profit targets according to franchise standards
  • Provide excellent customer service within deadlines and ensure customer satisfaction
  • Assist with implementing parts promotions, recording special orders, and managing cash outstanding
  • Track lost sales, return unsold merchandise to stock, and assist with stock takes
  • Notify the Warehouse Supervisor of discrepancies between inventory records and shelf quantities
  • Develop and maintain a new customer business prospecting database
  • Maintain a professional customer follow-up system via planned telephone contact/customer visits

Requirements:

  • Grade 12 or equivalent qualification
  • Computer literacy with Excel proficiency beneficial
  • Minimum 2 years' experience in sales and customer relations
  • Minimum 2 years' experience in Parts Sales
  • Understanding of the financial appreciation of parts highly beneficial
  • Technical understanding of heavy commercial vehicles highly beneficial
  • Good verbal and written communication skills in English
  • Clean criminal record
  • Valid unendorsed driver's license
  • Neat and professional appearance always
  • Ability to work independently without supervision, maintaining a high-performance work ethic
  • Ability to be motivated and productive under pressure
  • OEM experience beneficial


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