Claims Process Manager: Senior Role

2 weeks ago


Sandton, South Africa Alexforbes Full time

Alexforbes is looking for a highly skilled Claims Process Manager to join our Centralized Claims team. As a key contributor to our team's success, you will be responsible for leading claims process management initiatives, driving operational efficiency, and enhancing customer experience.

Responsibilities include:
- Developing and implementing process improvements
- Managing claims process from initiation to closure
- Ensuring accurate and timely reporting
- Identifying and mitigating risk areas
- Collaborating with cross-functional teams

Requirements:
  • Advanced MS Office skills
    - Strong operations management expertise
    - Excellent customer focus
    - Effective prioritization, planning, and organizational abilities

The ideal candidate will possess a deep understanding of claims administration principles, coupled with excellent communication and interpersonal skills.



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