ERP Support Specialist

2 days ago


Durban, KwaZulu-Natal, South Africa Jonssonworkwear Full time

At Jonsson Workwear, our promise of quality and efficiency is made possible by the hardworking people across our business. Behind every on-the-ball individual at all Jonsson Workwear locations is the dependable ERP software they rely on to propel our business forward: SYSPRO.

A solution-driven SYSPRO Administrator is needed to join our Technology Team to keep SYSPRO operating optimally throughout our value chain. This role involves building career in ERP support with a solid foundation of 3 to 5 years of experience in SYSPRO or a similar system.

The ideal candidate will have proficiency in all aspects of SYSPRO, essential for keeping our operations running smoothly and ensuring we continue to serve our customers brilliantly. Troubleshooting, resilience under pressure and collaborative nature are required for empowering our teams to carry out their tasks effectively.

Responsibilities
  1. Serve as the go-to person for troubleshooting and technical support, ensuring that SYSPRO users across the business can work without disruption.
  2. Clearly and effectively communicate technical information in user-friendly terms, ensuring users can effectively interact with SYSPRO.
  3. Apply comprehensive knowledge of SYSPRO capabilities and best practices to maximise the system in all areas of the business.
  4. Proactively identify and implement the system enhancements that keep SYSPRO running optimally and support long-term performance.
  5. Demonstrate strong commercial acumen needed to evaluate the business implications of system changes.
  6. Meticulously ensure all data within SYSPRO is accurate, consistent, reliable and adheres to company standards.


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