Exclusive Safari Estate Director

3 days ago


Hoedspruit, South Africa The Royal Portfolio Full time
Key Responsibilities
The General Manager will be responsible for leading the final build phase of our new property and ensuring a seamless transition into operation. Key responsibilities include:
  • Overseeing the implementation of our Standard Operating Procedures, guaranteeing that they meet our meticulous standards
  • Consulting on and overseeing the build, alongside Project Managers, Architects, Designers, and Contractors
  • Recruiting a full team, onboarding, training, performance management, and disciplinaries
  • Overseeing purchasing to set up all departments, implementing SOPs, overseeing training, and ensuring smooth running of all departments
  • Assisting departments and management to remain on budget
  • Ensuring positive guest feedback and being visible and accessible to guests at all times
  • Ensuring functionality and maintenance of buildings, equipment, furniture, grounds, etc.

Requirements
To be successful in this position, you will need:
  • A minimum of 5 years' experience in a management role within a 5-star lodge environment
  • Diploma or Degree in Hotel Management
  • Strong Food & Beverage knowledge and awareness of industry trends
  • South African Wine Academy or WSET course completion
  • Experience working across all departments of a hotel/lodge operation
  • Fair knowledge of general maintenance
  • Proficiency in Opera and Micros, as well as Word, Excel, Outlook, and Teams

About Us
The Royal Portfolio is a luxury hospitality group dedicated to providing exceptional guest experiences in the heart of Africa. With a focus on sustainability and environmental stewardship, we strive to create unforgettable memories for our guests.
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