Exclusive Safari Estate Director
3 days ago
The General Manager will be responsible for leading the final build phase of our new property and ensuring a seamless transition into operation. Key responsibilities include:
- Overseeing the implementation of our Standard Operating Procedures, guaranteeing that they meet our meticulous standards
- Consulting on and overseeing the build, alongside Project Managers, Architects, Designers, and Contractors
- Recruiting a full team, onboarding, training, performance management, and disciplinaries
- Overseeing purchasing to set up all departments, implementing SOPs, overseeing training, and ensuring smooth running of all departments
- Assisting departments and management to remain on budget
- Ensuring positive guest feedback and being visible and accessible to guests at all times
- Ensuring functionality and maintenance of buildings, equipment, furniture, grounds, etc.
Requirements
To be successful in this position, you will need:
- A minimum of 5 years' experience in a management role within a 5-star lodge environment
- Diploma or Degree in Hotel Management
- Strong Food & Beverage knowledge and awareness of industry trends
- South African Wine Academy or WSET course completion
- Experience working across all departments of a hotel/lodge operation
- Fair knowledge of general maintenance
- Proficiency in Opera and Micros, as well as Word, Excel, Outlook, and Teams
About Us
The Royal Portfolio is a luxury hospitality group dedicated to providing exceptional guest experiences in the heart of Africa. With a focus on sustainability and environmental stewardship, we strive to create unforgettable memories for our guests.
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