Client Service Consultant

2 weeks ago


Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time
Job Title: Client Service Consultant

Isilumko Staffing (JHB) is seeking an experienced Client Service Consultant to join their team in Cape Town on a 12-month contract.

Key Responsibilities:
  • Resolve investor queries and provide technical support for retirement and collective investment schemes.
  • Attend to calls and adhere to Service Level Agreements (SLAs).
  • Drive continuous improvement of processes, systems, and policies to prevent losses.
Requirements:
  • Post-graduate degree and a clear criminal record.
  • At least 2 years of experience in a Client Service role within the asset management sector or wealth sector.
  • Proper technical understanding of collective investment schemes and retirement products.
Desirable Skills:
  • Excellent English communication skills.
  • Respect, integrity, honesty, and customer service skills.
  • Knowledge of banking policies and procedures, customer relationship management, and product knowledge.

As a Client Service Consultant, you will play a critical role in ensuring the smooth operation of our client's business. If you have a passion for delivering exceptional customer service and a strong understanding of the financial industry, we encourage you to apply for this exciting opportunity.



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