Maintenance Operations Manager

2 weeks ago

Cape Town, Western Cape, South Africa ABC Worldwide Full time
Job Title: Maintenance Operations Manager

About the Role:

The Maintenance Operations Manager will be responsible for the overall operation and administration of the maintenance and gardens department at ABC Worldwide's prestigious Safari Lodge. The ideal candidate will have a strong background in maintenance management, excellent organizational skills, and a passion for ensuring the smooth operation and upkeep of the property.

Key Responsibilities:
  • Assume full responsibility for maintaining the overall operation and administration of the maintenance and gardens department.
  • Ensure the appearance and working order of the interior and exterior of the property, including landscaping, swimming pool maintenance, and all other facilities and equipment.
  • Coordinate and manage all maintenance and gardens team members.
  • Efficiently and effectively assess maintenance requirements.
  • Schedule current and upcoming work assignments; distribute and sort assignments according to identified priorities, including emergency repairs.
  • Coordinate and manage maintenance and repairs to structural, mechanical, and electrical systems.
  • Oversee services, maintenance, and repairs of geysers, heating and air conditioning systems, and water systems including pumps.
  • Consult with the Health & Safety Committee.
  • Manage maintenance and repairs of finishing, ceilings, flooring, and roofing.
  • Oversee services, maintenance, and repairs to all appliances including stoves, refrigeration units, and laundry equipment and machines.
  • Coordinate all required services and maintain fire protection equipment, such as fire hoses and fire extinguishers.
  • Organize and schedule the workload according to business activity and identified priorities.
  • Monitor energy expenditure and verify the maintenance of the property's collective equipment.
  • Implement the property's preventative maintenance schedule.
  • Manage all upkeep tasks, keeping a daily log of activity and work orders.
  • Verify concluded operations and ensure proper validation of completion slips by the appropriate party.
  • Set up and monitor periodic visits relating to maintenance contracts.
  • Conduct daily, weekly, and monthly safety inspections.
  • Work with corporate maintenance on remodelling projects or capital expenditure needs.
  • Ensure effective cost management regarding all repairs, maintenance, and gardens operations, in line with maintenance budgets, improvement plans, preventative maintenance schedules, short-term projects, and maintenance contracts.
  • Maintain and control spares and consumable inventories and recommend the purchase of goods and equipment.
  • Assist in achieving the best maintenance procurement agreements for the property.
Requirements, Qualifications, and Skills:
  • Sound overall maintenance knowledge (all-rounder in carpentry and building maintenance, mechanical and electrical systems, water purification systems, swimming pool filtration and water systems, plumbing systems, air conditioning systems, gas heating systems, safe operation of hand and power tools, diesel generators and pumps, building maintenance, appliances and small equipment maintenance and repair, workplace safety and safe handling procedures, first aid and emergency procedures, inspection procedures).
  • Experience in the hospitality industry is advantageous.
  • Sound knowledge and understanding of stock procedures and control.
  • Proficiency in planning, budgeting, and departmental administration.
  • Knowledge of product and supply.
  • Familiarity with maintenance procedures and hygiene standards.
  • Experience leading and developing a maintenance team.
Personal Attributes:
  • Excellent attention to detail.
  • Guest focus philosophy, driving the guest experience.
  • Excellent communication skills (written and verbal), practicing honest communication.
  • Team player with a positive attitude, enthusiasm, and emotional control.
  • Excellent time management and self-discipline, interpersonal and solution-seeking skills.
  • Proactive, with initiative and creative flair when required.
  • Committed, loyal, adaptable, and flexible.
  • Ability to work accurately under pressure.
  • Strong people skills – tolerance, patience, and care, with the ability to receive constructive feedback openly.

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