Professional German Language Support Specialist

2 weeks ago


Pretoria, Gauteng, South Africa Jai Search Consultancy Full time
Job Description

Jai Search Consultancy is seeking an experienced German Language Expert to join our team. In this role, you will be responsible for providing high-quality customer support in the German language.

About the Role

We are looking for a professional with excellent communication skills and a strong background in German language and culture. The ideal candidate will have experience working in a customer-facing role and be able to effectively manage incoming calls and maintain a high level of customer satisfaction.

Key Responsibilities
  • Efficient Call Management: Ensure timely and effective handling of incoming calls, allocating tasks as required and escalating issues when necessary.
  • Customer Liaison: Maintain a high level of professionalism in all customer interactions, ensuring that customers receive excellent service and support.
  • Team Collaboration: Assist the team with work overload and ensure that all administrative tasks are up-to-date.
Requirements

To be successful in this role, you will need:

  • A strong command of the German language (read, speak, and write)
Benefits

This is a home-based position, offering the flexibility to work from the comfort of your own environment. We offer a competitive salary, commensurate with experience, to reflect the skills and qualifications required for this role.

The estimated salary for this position is €40,000 - €55,000 per annum, depending on qualifications and experience.



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