Branch Advisor FAIS

23 hours ago


Kempton Park, Gauteng, South Africa FirstRand Bank Limited Full time

Job Summary

We are seeking a highly skilled and customer-focused Branch Advisor FAIS to join our team at FirstRand Bank Limited. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences, driving sales growth, and optimizing customer interactions.

Key Responsibilities

  • Provide personalized customer service, addressing customer needs and concerns in a timely and professional manner.
  • Identify and capitalize on sales opportunities, ensuring that customers are aware of and utilizing the correct channels for their financial needs.
  • Collaborate with colleagues to achieve sales and service targets, ensuring that customer interactions are optimized for maximum channel utilization.
  • Stay up-to-date with product and service offerings, ensuring that customers are informed and educated on the benefits of our financial solutions.
  • Contribute to the development and implementation of sales and service strategies, ensuring that customer needs are met and exceeded.
  • Participate in ongoing training and development programs, enhancing skills and knowledge to stay ahead in the industry.

Requirements

  • Proven track record of success in sales and customer service roles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify and capitalize on sales opportunities.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong product knowledge and understanding of financial services.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading financial institution.

How to Apply

If you are a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].


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