Credit Controller

2 months ago


Germiston, Gauteng, South Africa RCL Foods Full time

Job Title: Credit Controller

About the Role:

RCL Foods is seeking a highly skilled Credit Controller to join our team. As a Credit Controller, you will play a critical role in ensuring the timely collection of customer payments, managing overdue accounts, and minimizing losses.

Key Responsibilities:

  • Facilitate the achievement of customer collection targets, essential to the profitability of the Company.
  • Manage overdue accounts, reduce the Company's risk, and minimize losses.
  • Generate and dispatch invoices or PODs on time to enable timely payment from customers.
  • Receive remittance advices from customers and allocate payments accordingly.
  • Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
  • Clear all allocated cash in the General Ledger accounts.
  • Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
  • Prepare General Ledger accounts for authorization and release before statements are released.
  • Run statements on SAP prior to agreed monthly deadlines and distribute to customers.

Customer Administration:

  • Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
  • Liaise with customers to inform them of the balances once statements have been distributed, to ensure interim payment is made or to assist with application/documents for increases in credit limits where indicated by the credit analysis report.
  • Report on all transactions on 60 days plus to the Credit Supervisor.
  • Process 'stop supply' instructions on SAP where customer non-payment has occurred, ensuring that all necessary instructions and authorizations have been received.
  • Liaise with customers to rectify account problems before 'stop supply' instructions are implemented.
  • Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing:

  • Investigate pricing claims on SAP, print invoices, and review deals on the system.
  • Obtain authorization for valid deals on the prepared pricing cover sheet and distribute within the department.
  • Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for review.
  • Manage stock claims (returns, damaged stock, shortage) by initiating the document flow.
  • Assess if credit has been passed on queries and, if not, submit supporting documents electronically to the relevant department.
  • Ensure stock claims are tracked on SAP and that queries are finalized and cleared within 90 days.
  • Manage rejected claims by providing the necessary proof or backup documents to the customer – receive confirmation of payback within 90 days.

Teamwork and Self-Management:

  • Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-motivation.
  • Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
  • Support and drive the business core values.
  • Manage colleagues and client's expectations and communicate effectively.
  • Demonstrate willingness to help others and 'go the extra mile' to meet team targets and objectives.
  • Champion training and development of self and others through utilizing available training resources.
  • Participate in and drive regular performance appraisals and ensure that own targets and goals are clear and achievable.

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