Customer Journey Architect

6 days ago


Johannesburg, Gauteng, South Africa iqbusiness Full time
About You

We're looking for a seasoned CX Designer with a proven track record of delivering impactful customer experiences. If you have a passion for creating exceptional customer journeys, we'd love to hear from you.

**Requirements**

  • Experience: A minimum of 4 years as a CX Designer, with a strong portfolio of recent projects.
  • Sector Expertise: Experience in the financial services sector is advantageous.
  • Skills: Strong proficiency in user research, journey mapping, data analysis, and design tools.
  • Mindset: A customer-first approach, creative problem-solving skills, and a collaborative attitude.

**Qualifications**

  • National Senior Certificate (Matric) or NQF 4 equivalent from an accredited institution or 'O' and 'A' Levels.
  • Professional portfolio of recent projects.


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