Retail Management Expert
7 days ago
We are seeking an experienced Retail Management Expert to join our team as a Franchise Operations Manager. The successful candidate will be responsible for overseeing the operations of our stores in the Limpopo region, ensuring that they meet the highest standards of quality, customer satisfaction, and operational efficiency.
Key Accountabilities:- Operational Excellence: Implement best practices for operational excellence, including inventory management, supply chain optimization, and waste reduction.
- Employee Engagement: Develop a strategy to improve employee engagement and retention, including training and development programs.
- Customer Satisfaction: Implement measures to maintain consistency in product quality, service delivery, and customer satisfaction across all locations.
- Marketing & Promotions: Collaborate with the marketing team to develop and execute marketing strategies that drive foot traffic and sales.
The ideal candidate should have a strong background in franchise operations, preferably with experience in QSR or retail management. They should possess excellent leadership skills, be able to train, mentor, and develop store teams.
Requirements:
- A minimum of 5-10 years of experience in franchise operations or related field.
- Proven track record of driving business growth and improving operational efficiency.
- Excellent financial acumen and understanding of sales reports, budgets, and cost management.
- Proficient in Microsoft Office (Excel, Word, PowerPoint) for reporting and analysis.
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