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Sales Team Lead

2 months ago

Centurion, Gauteng, South Africa WNS Global Services Full time

Job Overview


We are seeking a seasoned Sales Team Lead to join our team at WNS Global Services. The successful candidate will lead and direct the telesales team to achieve high sales and excellent customer satisfaction.



Responsibilities:



  • Develop and implement strategies to deliver success against KPI targets and plans, through effective management of people.
  • Create a positive and inclusive learning environment that empowers and develops team members.
  • Be a role model who participates in achieving the wider contact center objectives to provide first-class customer service.
  • Understand the implications of team engagement on attrition and absenteeism.
  • Foster a culture of excellence by motivating team members to achieve maximum results.
  • Cultivate good relationships with team members and facilitate open communication.
  • Coach team members on best practices to enhance their skills and performance.


Requirements:



  • A minimum of 12 months' experience as a sales team leader.
  • Previous leadership or supervisory experience is essential.


Compensation and Benefits:


The salary for this role is approximately $80,000 - $100,000 per annum, depending on location and experience. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement savings plan, and paid time off.