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Regional Manager

2 months ago


Durban, KwaZulu-Natal, South Africa BritelinkMCT Full time
Job Summary

The Regional Manager will be responsible for overseeing the performance of the region, ensuring that predetermined targets and key performance indicators (KPIs) are met. This role will provide execution support to regional managers across various functions, departments, and structures, fostering seamless engagement between teams.

Key Responsibilities
  • Target Communication: Effectively communicate functional department targets to regional managers in a timely and clear manner.
  • Progress Reporting: Report back on progress towards targets throughout the month.
  • Support and Collaboration: Provide support to the regional manager at head office across all departments and functions to enable better and improved execution in the region.
  • Scope Management: Proactively manage changes in the regional scope; ensure that any change to the scope is documented and approved.
  • Crisis Management: Identify potential crises and devise contingency plans.
  • Regional Updates: Plan and facilitate effective regional updates and meetings.
  • Business Partnerships: Liaise with business partners, including Vumatel, Frogfoot, Evotel, Vumacam, and SADV.
  • Team Management: Coach, mentor, motivate, and supervise project team members; influence them to take positive action and accountability for their assigned work.
  • Task Delegation: Manage teams and delegate tasks effectively.
  • Dependency Management: Identify and manage department dependencies.
  • Operational Procedures: Adhere to operational procedures to ensure that the regional department runs smoothly.
  • Meeting Facilitation: Plan and facilitate effective department meetings.
  • Resource Allocation: Effectively allocate available resources and determine if additional resources will be required.
  • Cost Management: Manage department costs: forecast vs. actual.
  • Process Development: Develop tools and best practices for improved department management.
Key Competencies
  • Problem-Solving: Strong problem-solving skills.
  • Analytical Skills: Excellent analytical skills.
  • Coordination Skills: Effective coordination skills.
  • Interpersonal Skills: Strong interpersonal skills.
  • Liaison Skills: Excellent liaison skills.
  • Negotiation Skills: Strong negotiation skills.
  • Decision-Making Skills: Effective decision-making skills.
Qualifications and Experience
  • Education: Degree or diploma in Project Management, Engineering, or a relevant field.
  • Experience: At least 5 years of project management or account management experience, with 2 years in the telecommunication industry.
  • Certification: Project Management certification or equivalent.
  • Technical Skills: MS Office suite, including MS Projects and Excel skills.
  • Project Management: Ability to manage complex projects, including concurrent projects.