IT Operations Specialist

1 month ago


Port Elizabeth, Eastern Cape, South Africa Top Vitae Recruitment Full time

The IT Operations Specialist plays a pivotal role in maintaining the integrity of operational master data and driving standard operational processes across all geographical regions. Key responsibilities include process documentation, testing, monitoring, and analysis, as well as close collaboration with subsidiaries to optimize operational efficiencies and data quality.

Key Responsibilities:

  • Ensure the accuracy and completeness of master data, including organizations, reference files, and rates.
  • Develop and implement centralized standardized data entry processes to enhance data consistency and reduce errors.
  • Monitor performance metrics and drive continuous performance improvement initiatives to maximize operational efficiency.
  • Analyze data quality and identify opportunities to increase automation, thereby reducing manual intervention and improving accuracy.
  • Perform auditing, vetting, and improvement of global standard procedures to ensure compliance and best practices.
  • Share and implement best practices across the organization to promote knowledge sharing and collaboration.
  • Maximize productivity by driving improvement initiatives and promoting a culture of continuous learning and development.
  • Test and train new C1 functions and processes to ensure seamless integration and minimal disruption to operations.

Requirements:

  • University degree (or local equivalent) in Finance, Business, or Logistics (preferred).
  • Experience in international Freight Forwarding is essential.
  • Experience in Shared or Centralized Services is highly desirable.
  • Business & Data Analysis experience is required.
  • Excellent organizational skills, with the ability to multitask and meet deadlines.
  • Excellent written and verbal English language skills.
  • Strong computer skills, including Microsoft Office suite.
  • CargoWise Certified Specialist.
  • Detail-oriented, able to work in a team and independently.

Please note that only shortlisted candidates will be contacted within two weeks of applying.


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