Quality Assurance Specialist: Call Centre
2 months ago
TalentCru is seeking a seasoned Quality Assurance Agent with extensive experience in quality management in a Call Centre environment to join our team on a 3-year contract.
Key Responsibilities:- Develop and implement quality management strategies to ensure exceptional customer service.
- Collaborate with the Service Desk team to resolve quality-related issues and improve processes.
- Conduct regular audits and assessments to ensure compliance with quality standards.
- Familiarity with IVANTI Service Desk system (previously known as HEAT) or similar ATS systems is a must.
- Grade 12
- Certificate in Quality Assurance
- Minimum 8 years of experience in quality management, including Quality Assurance and Service Desk.
The ideal candidate will have a strong understanding of quality management principles and practices, excellent communication skills, and the ability to work effectively in a fast-paced Call Centre environment.
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Quality Assurance Specialist: Call Centre Expert
3 weeks ago
Pretoria, Gauteng, South Africa TalentCru Full timeTalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.Grade 12Certificate in Quality AssuranceMinimum 8 years (preferably over 10 years) of quality management experience, including:Quality AssuranceService DeskFamiliarity with IVANTI Service...
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Quality Assurance Specialist
3 weeks ago
Pretoria, Gauteng, South Africa TalentCru Full timeQuality Assurance Agent: Call CentreTalentCru is seeking a seasoned Quality Assurance Agent with 5+ years of quality management experience in a Call Centre environment to join their team on a 3-year contract.Requirements:Grade 12Certificate in Quality AssuranceMinimum 8 years of experience in quality management, including Quality Assurance and Service...
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Quality Assurance Specialist
1 month ago
Pretoria, Gauteng, South Africa TalentCru Full timeQuality Assurance Agent: Call CentreTalentCru is seeking a seasoned Quality Assurance Agent with extensive experience in quality management in a Call Centre environment to join our team on a 3-year contract.Key Responsibilities:Develop and implement quality management strategies to ensure exceptional customer service.Collaborate with the Service Desk team to...
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Quality Assurance Specialist
1 month ago
Pretoria, Gauteng, South Africa Boardroom Appointments Full timeQuality Analyst Job DescriptionAt Boardroom Appointments, we are seeking a highly skilled Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality in our sales and service operations.Key Responsibilities:Planning and Reporting (10%): Develop and maintain quality objectives and measures...
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Quality Assurance Specialist
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Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeQuality Assurance Specialist Learner Achievement 6 MonthsOur clients, a leading organisation in the public sector, are seeking a motivated and detail-oriented Quality Assurance Specialist to join their team on a 6-month contract. If you are passionate about quality assurance and making a real impact in the education sector, this role is for you.Key...
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Quality Assurance Specialist
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Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeQuality Assurance Specialist Learner Achievement 6 MonthsOur clients, a leading organisation in the public sector, are seeking a motivated and detail-oriented Quality Assurance Specialist to join their team on a 6-month contract. If you are passionate about quality assurance and making a real impact in the education sector, this role is for you.Key...
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Quality Assurance Specialist
1 month ago
Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeQuality Assurance Specialist Learner Achievement 6 MonthsOur clients, a leading organisation in the public sector, are seeking a detail-oriented Quality Assurance Specialist to join their team on a 6-month contract. If you are passionate about quality assurance and making a real impact in the education sector, this role is for you!Key...
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Clinical Quality Assurance Specialist
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Quality Assurance Specialist
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Quality Assurance Specialist
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Pretoria, Gauteng, South Africa H&S Labour Brokers Full timeAbout the Role:We are seeking a skilled Quality Assurance Specialist to join our team at {company}.The successful candidate will be responsible for ensuring the highest quality of our products and services.Key Responsibilities:Develop and implement quality assurance processes and proceduresConduct regular quality audits and provide recommendations for...
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Quality Assurance Specialist
3 weeks ago
Pretoria, Gauteng, South Africa Edge Executive Search Full timeJob Title: Quality Management SpecialistEdge Executive Search is seeking a highly experienced Quality Management Specialist to join our team.Key Responsibilities:Assist with the implementation of ISO 9001:2005 systems, ensuring seamless integration with digitized processes.Develop and conduct audits to guarantee compliance with ISO 9001 standards.Design and...
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Quality Assurance Specialist
1 month ago
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Quality Assurance Specialist for Accreditation
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Quality Assurance Specialist for Accreditation
2 months ago
Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeJob Title: Quality Assurance Specialist for AccreditationWe are seeking a dedicated Quality Assurance Specialist for Accreditation to join our client's team on a 6-month contract. The ideal candidate will have a keen eye for detail and a passion for ensuring compliance and excellence.Key Responsibilities:Manage and oversee the accreditation process to ensure...
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Quality Assurance Specialist for Accreditation
1 month ago
Pretoria, Gauteng, South Africa Thusa Batho Labour Solutions Full timeQuality Assurance Specialist for AccreditationOur client, a leading organisation in the public sector, is seeking a dedicated Quality Assurance Specialist for Accreditation to join their team on a 6-month contract. If you have a keen eye for detail and a passion for ensuring compliance and excellence, this opportunity is for you!Key Responsibilities:Manage...
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Quality Assurance Specialist
2 months ago
Pretoria, Gauteng, South Africa Edge Executive Search Full timeJob Title: Quality Management SpecialistWe are seeking a highly experienced Quality Management Specialist to join our team at Edge Executive Search.Key Responsibilities:Assist with the implementation of ISO 9001:2005 system and ensure compliance requirements are integrated into our digitized system.Develop and conduct audits to guarantee compliance against...
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Quality Assurance Specialist
2 months ago
Pretoria, Gauteng, South Africa Express Employment Professionals Midrand Full time{"h2":"Quality Assurance Specialist Role","p":"We are seeking an experienced Quality Assurance Specialist to lead quality initiatives and drive process improvements in our fast-paced automotive manufacturing environment. As a key member of our team, you will be responsible for developing and implementing quality systems and concepts to ensure compliance with...
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Senior Quality Assurance Specialist
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Pretoria, Gauteng, South Africa SEGULA Technologies Full timeJob SummarySEGULA Technologies is looking for a Senior Quality Assurance Specialist to join their team. The ideal candidate will have experience in quality assurance and product development, with a strong understanding of quality management principles.Key ResponsibilitiesDevelop and implement quality assurance processes to ensure compliance with regulatory...
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Quality Assurance Specialist
3 weeks ago
Pretoria, Gauteng, South Africa Edge Executive Search Full timeJob Opportunity:Job Title: Quality Management SpecialistJob Description:Key Responsibilities:Implement and maintain an ISO 9001:2005 systemEnsure compliance requirements are integrated into digitized systemsDevelop and conduct audits to ensure ISO 9001 complianceDesign and deliver basic ISO 9001 trainingUtilize 10 years of experience in quality assurance,...
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Quality Assurance Specialist
2 hours ago
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