Client Interaction Evaluator

Job SummaryWe are seeking an experienced Trading Services Evaluation Expert to join our team at IG Markets. In this role, you will be responsible for evaluating client interactions, identifying areas for improvement, and developing strategies to enhance service quality.Key ResponsibilitiesConduct regular evaluations of client interactions to assess service...

In this exciting role as Client Experience Manager, you'll play a vital part in ensuring that our clients receive an exceptional experience when interacting with our company. You'll be responsible for evaluating client interactions and identifying areas for improvement.You'll work closely with the Trading Services team to maintain high standards of client...

Business Segment: Corporate & Investment BankingLocation: ZA, GP, Johannesburg, Baker Street 30Partner with the Head of Channel to define and deliver market-leading Interactive channels across Africa Regions and South Africa for Transaction Banking. The role includes creating a consolidated strategy and distribution plan focused on digitization and...

Job DescriptionAs a seasoned professional in Transaction Banking, you will be responsible for leading the development and execution of strategic plans to drive growth and market share in Interactive Channels. Your expertise in creating competitive channel portfolios, managing risk, and driving digitization will be essential in achieving business...

Our ExpectationsWe are looking for an experienced professional who can lead our Transaction Banking Channels team to success. As a key member of the team, you will be responsible for developing and executing strategies to drive growth and market share in Interactive Channels. Your expertise in creating competitive channel portfolios, managing risk, and...

At Mastech Recruitment, we value expertise and professionalism. As a Competency Based Evaluator, you will play a critical role in ensuring the highest standards of quality and accuracy in our assessment processes.Your key objectives will include:Designing and delivering customized evaluation solutionsMaintaining currency with industry developments and best...

**Monitoring Evaluation and Learning (MEL) Manager*** Anywhere* Posted by Objectives of the assignment The MEL Manager will design and manage systems for data collection, monitoring and evaluation (M&E), and knowledge management (KM). S/he will ensure that the project team generates data and learns from project activities on an ongoing basis to identify the...

Job SummaryThe primary objective of the underwriting department is to assess and evaluate the risk associated with insuring individuals, assets, buildings, or businesses. As an underwriter, you will be responsible for accepting liability and determining the appropriate premium pricing for insurance policies. This involves declining unfavorable risks in...

Non-Profit Organisation - M&E SpecialistA non-profit organisation is looking for an M&E Specialist for its Social Investment business.Duties & ResponsibilitiesMonitoring & evaluation leadership, expertise, and guidance across the company in order to continuously strengthen our ability to measure and report on social impact. To help ensure the company...

Location:Johannesburg02 April 2025Type of employment:Full-timeAbout UsAt NMG Benefits, we are driven by a simple yet powerful philosophy: Finding a Better Way. This commitment shapes everything we do, from consulting to crafting innovative solutions for brighter financial futures. Our expertise spans consulting, actuarial, and administration services in...

Hire Resolve's client is seeking a Head of Monitoring, Evaluation, and Learning (MEL) who will be responsible for the design, management, and direction of the client's organizational MEL strategy and methodology. This role aims to assess and track the social impact across all interventions and support participating companies in building and refining their...

Monitoring and Evaluation Specialist ManagerJET Education Services (JET) has a vacancy for an experienced Monitoring and Evaluation Specialist Manager to join its Monitoring and Evaluation (M&E) division and take the lead in conceptualising and delivering high-quality M&E work.Location: Johannesburg, ParktownThis is an exciting time to join JET and play a...

We're seeking a highly skilled Quality Assurance Expert to join our Trading Services team. As a member of the T&D team, you'll be responsible for evaluating client interactions and providing feedback to improve service quality.Your key responsibilities will include conducting regular evaluations of client interactions, analyzing data to identify trends, and...

Reporting to the Manager: Client Relations Management, this role is responsible for service delivery and maximizing the client experience through client engagement. The incumbent is a specialist dealing with technical and complex client queries and/or complaints, exception reporting, and providing an excellent service offering. Ensuring resolution whilst...

The Ideal CandidateWe are looking for a detail-oriented and organized QC Inspector who can work effectively in a fast-paced environment.Key Qualities:Attention to Detail: Demonstrated ability to detect even the smallest defects or irregularities.Analytical Skills: Strong analytical skills to interpret data and make informed decisions.Communication Skills:...

We're looking for a talented Customer Service Enhancement Lead to join our Trading Services team. In this role, you'll be responsible for enhancing customer service by evaluating client interactions and providing feedback to improve service quality.You'll work closely with the Trading Services team to maintain high standards of client service and...

Job DescriptionOur client is a Digital and Mobile Health, as well as Social Impact Organization.Requirements:An Honours Degree in Economics, Public Health, Biology, Epidemiology, Statistics, Psychology, Computer Science, or in any other quantitative Social Science fieldStrong statistical, analytic, quantitative and qualitative data interpretation...

Business Development Coordinator: ClientsThe Business Development Coordinator: Clients plays a key role in supporting to drive business growth by supporting client development, managing client relationships, and coordinating business development initiatives to identify new opportunities, working closely with lawyers and other stakeholders.Experience and...

About Somewhere:Our company is dedicated to helping professionals advance their careers with optimized tools like resume, cover letter, interview preparation, and LinkedIn optimization.Job Overview:We are seeking a Client Service Coordinator to play a pivotal role in bridging the gap between our company and its clients. This position requires a dedicated...

Ashton Personnel is looking for a highly motivated Client Acquisition Executive to join their team. The ideal candidate will have a strong sales background and experience with advertising sales would be a significant advantage.Primary Responsibilities:Acquiring new clients through various channelsMaintaining a high level of customer satisfactionDeveloping...