Operations Director

3 weeks ago


Durban, KwaZulu-Natal, South Africa Telebest Full time

**Job Title:** Retail Performance Manager

We are seeking a highly motivated and experienced Retail Performance Manager to join our team at Telebest. As a key member of our operations team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service.

About the Role:
  • Sales Growth: Develop and implement strategies to drive sales growth, including market analysis, competitor research, and promotional planning.
  • Operational Efficiency: Improve store operations by streamlining processes, reducing costs, and increasing productivity.
  • Customer Service: Ensure exceptional customer service by training staff, monitoring customer feedback, and implementing customer-centric initiatives.

Requirements:

  • Experience: 3-4 years' experience in an operations management role in a retail or FMCG environment.
  • Education: Matric or relevant diploma/degree.
  • Skills: Strong analytical skills, excellent communication skills, ability to multi-task, and proficiency in using Excel/Word/Outlook.

What We Offer:

  • Competitive Salary: R500,000 - R600,000 per annum.
  • Benefits: Medical aid, pension fund, and generous leave entitlements.
  • Growth Opportunities: Career advancement opportunities within the company.

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