Senior Cyber Security Account Manager

3 weeks ago

Cape Town, Western Cape, South Africa IOCO Full time
About the Role

iOCO Infrastructure Services is seeking a dynamic and results-driven Cyber Security Account Manager to join our team. As a key member of our sales team, you will play a pivotal role in managing client relationships, driving sales, and promoting our Cyber Security solutions.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with a portfolio of Mimecast and Cyber Security clients, acting as the primary point of contact for their inquiries, concerns, and feedback.
  • Product Knowledge and Consultation: Possess in-depth knowledge of Mimecast's email and data security services, coordinating assessments to identify areas where Mimecast solutions can enhance a client's email security posture.
  • Account Growth and Retention: Identify opportunities for upselling and cross-selling Mimecast products and services, collaborating with sales teams to develop opportunities and ensuring high client retention rates.
  • Contract Management: Manage client contracts, renewals, and negotiations, monitoring contract compliance and ensuring clients get the expected value from Mimecast services.
  • Client Training and Education: Coordinate training sessions and resources for clients to empower them to use Mimecast services effectively, keeping them informed about new features, updates, and best practices.
  • Client Advocacy: Encourage satisfied clients to become advocates by providing testimonials, references, or case studies, acting as a liaison between clients and vendor's product and support teams.
  • Reporting and Analytics: Generate and analyze reports on client usage and satisfaction, using data insights to identify improvement opportunities and proactively address client concerns.
Requirements
  • Proven experience of at least 5 years in account management, specializing in Mimecast and preferably in the IT or cybersecurity industry.
  • Familiarity with Mimecast's product suite or similar email and data security solutions.
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
  • Cyber Security Product Certifications (WithSecure/ Sendmarc/ Proofpoint/ Fortinet).
  • Mimecast certification(s).
  • Strong understanding of email security best practices.
Personal Attributes
  • Demonstrable Competencies/ Track Record:
    • Strong communication and interpersonal skills.
    • Excellent negotiation and problem-solving abilities.
    • Ability to work independently and collaboratively in a team.
    • Results-driven mindset with a focus on client satisfaction.
    • Attention to detail and strong organizational skills.
Other Information
  • Position Location: Cape Town or Randburg South Africa.
  • Work Environment: Hybrid.
  • Travel: Office-based meetings and client engagements, travel between JNB and CPT.

  • Cyber Security Account Manager

    7 days ago

    Cape Town, Western Cape, South Africa IOCO Full time

    Job TitleCyber Security Account ManagerJob SummaryWe are seeking an experienced Cyber Security Account Manager to join our team at iOCO Infrastructure Services. The successful candidate will be responsible for managing client relationships, driving sales, and promoting our Cyber Security solutions.Key ResponsibilitiesClient Relationship Management:Develop...

  • Cyber Security Account Manager Role

    1 week ago

    Cape Town, Western Cape, South Africa IOCO Full time

    Cyber Security Account Manager RoleiOCO Infrastructure Services is seeking a dynamic and results-driven Cyber Security Account Manager to join our team.The successful candidate will play a pivotal role in managing client relationships, driving sales, and promoting our Cyber Security solutions.Main Responsibilities:Client Relationship Management:Develop and...

  • Senior Cyber Security Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    Hire Resolve is seeking a Senior Cyber Security Specialist to lead the protection of our clients' IT infrastructure and applications from cyber threats. This crucial role involves ensuring compliance with industry standards and collaborating with various teams to develop robust security solutions.Key ResponsibilitiesDesign, implement, and manage security...

  • Head of Cyber Security

    4 weeks ago

    Cape Town, Western Cape, South Africa ADEC Innovations Full time

    Job Title: Head Information SecurityAre you a seasoned information security professional looking for a challenging role that will allow you to shape the organization's information security strategy? Do you have a passion for leading and managing multiple technology teams? We are seeking a highly experienced Cyber Security Practice Lead to join our team at...

  • Cyber Security Architect

    6 days ago

    Cape Town, Western Cape, South Africa Parvana Full time

    About Our Client: Parvana is a renowned international software development house specialising in telecommunications and payment gateways. With a proven track record of remarkable growth, they offer an exceptional training and mentorship program. What You Will Be Doing: As a Cyber Security Architect, you will be responsible for developing and maintaining...

  • Cyber Security Architect

    4 weeks ago

    Cape Town, Western Cape, South Africa Parvana Full time

    About ParvanaParvana is a leading international software development house specializing in telecommunications and payment gateways. With a proven track record of success and remarkable growth, we offer an exceptional training and mentorship program. Our team is comprised of Agile enthusiasts, highly qualified professionals who share a common goal of...

  • Cyber Security Architect

    3 weeks ago

    Cape Town, Western Cape, South Africa Parvana Full time

    About Parvana: Our company is a leading international software development house specializing in telecommunications and payment gateways. With a proven track record of success and remarkable growth, we offer an exceptional training and mentorship program. Our team is comprised of Agile enthusiasts, highly qualified professionals with a shared goal of...

  • Cyber Security Specialist

    2 months ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    Cyber Security Engineer Job DescriptionHire Resolve is seeking a highly skilled Cyber Security Engineer to join our client, a leading independent power producer. This is an exceptional opportunity to contribute to a dynamic and innovative company at the forefront of the energy sector.Key ResponsibilitiesCollaborate with energy engineers, system operators,...

  • Cyber Security Analyst

    2 months ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Cyber Security Analyst to join our team at Collinson. As a key member of our security team, you will be responsible for monitoring, analyzing, and responding to cyber threats and incidents that affect our network and systems.Key ResponsibilitiesMonitor and analyze cyber security events and incidents that occur on...

  • Cyber Security Practice Leader

    3 weeks ago

    Cape Town, Western Cape, South Africa ADEC Innovations Full time

    Cyber Security Practice LeaderADEC Innovations is seeking a seasoned Cyber Security Practice Leader to drive the growth and success of our Cyber Security practice. As a key member of our leadership team, you will be responsible for developing and executing a comprehensive strategy to build and maintain a world-class Cyber Security practice.Key...

  • Cyber Security Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    Cyber Security Engineer RoleHire Resolve is seeking a highly skilled Cyber Security Engineer to join our client, a leading independent power producer. This is an exceptional opportunity to contribute to a dynamic and innovative company at the forefront of the energy sector.Key ResponsibilitiesCollaborate with energy engineers, system operators, and IT teams...

  • Cyber Security Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    Cyber Security Engineer Job DescriptionHire Resolve is seeking a skilled Cyber Security Engineer to join our client, a leading independent power producer. This is an exceptional opportunity to contribute to a dynamic and innovative company at the forefront of the energy sector.Key ResponsibilitiesCollaborate with energy engineers, system operators, and IT...

  • Cyber Security Architect

    2 months ago

    Cape Town, Western Cape, South Africa Parvana Full time

    About ParvanaParvana is a leading international software development house specializing in telecommunications and payment gateways. With a proven track record of success and remarkable growth, we offer an exceptional training and mentorship program. Our team is comprised of Agile enthusiasts, highly qualified professionals with a shared goal of continuous...

  • Cyber Security Threat Analyst

    6 days ago

    Cape Town, Western Cape, South Africa Collinson Full time

    Cyber Security Threat AnalystAt Collinson, we are looking for a skilled Cyber Security Threat Analyst to join our team. This role will be responsible for monitoring, analyzing, and responding to cyber threats and incidents that affect our network and systems. You will also co-ordinate vulnerability assessments, penetration tests, to identify and mitigate...

  • Cyber Security Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Hire Resolve Full time

    Hire Resolve is seeking a skilled Cyber Security Engineer to join our client, a leading independent power producer. This is an exceptional opportunity to contribute to a dynamic and innovative company at the forefront of the energy sector. The successful candidate will play a crucial role in safeguarding critical infrastructure, ensuring the security of...

  • Cyber Security Operations Specialist

    4 days ago

    Cape Town, Western Cape, South Africa Acuity Consultants Full time

    Job DescriptionRole OverviewAs a Cyber Security Operations Specialist, you will be responsible for managing Cyber Security Operations services, configuring, and monitoring critical security infrastructure for a leading Financial Services group in Cape Town.The ClientOur client is a Financial Services group operating across several segments of the financial...

  • Cyber Security Architect

    2 months ago

    Cape Town, Western Cape, South Africa Parvana Full time

    About ParvanaParvana is a leading international software development house specializing in telecommunications and payment gateways. With a proven track record of success and remarkable growth, we offer an exceptional training and mentorship program. Our team is comprised of Agile enthusiasts, highly qualified professionals who share a common goal of...

  • Cyber Security Operations Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa Acuity Consultants Full time

    Job Title: Information Security ConsultantJob Summary:We are seeking an experienced Information Security Consultant to join our team at Acuity Consultants. As a key member of our Cyber Security Operations team, you will be responsible for managing and enhancing our Cyber Security Operations services, with a focus on Data Leakage Prevention.Key...

  • Cyber Security Analyst

    2 months ago

    Cape Town, Western Cape, South Africa Collinson Full time

    About the RoleWe are seeking a highly skilled Cyber Security Analyst to join our team at Collinson. As a key member of our security team, you will be responsible for monitoring, analyzing, and responding to cyber threats and incidents that affect our network and systems.Key ResponsibilitiesMonitor and analyze cyber security events and incidents that occur on...

  • Cyber Security Specialist

    1 week ago

    Cape Town, Western Cape, South Africa DLK Group Full time

    Job SummaryThe DLK Group is seeking a highly skilled Cyber Security Specialist to join our team. As a Cyber Security Specialist, you will be responsible for the implementation, configuration, and management of our network security infrastructure, including Cisco Firepower Next-Generation Intrusion Prevention Systems, ASA, and Security Identity Management.Key...